Truck Service Advisor - Oklahoma City, OK, United States - Loves Travel Stops & Country Store Careers

Description

Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.

Seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. Responsibilities include exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.

Maintain a safe and clean facility.
Greet customers, address vehicle service needs, and document issues.
Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
Handle customer complaints and resolve concerns.

Experience: 6 months in customer service or sales preferred.
Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.

TRAVEL:
No travel is expected for this position.

Love's Travel Stops Inc.

and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics.

This policy applies to all aspects of employment.

Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States.

For more than 55 years, we have provided customers with highway hospitality and "Clean Places, Friendly Faces." We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies.

We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.

Gemini Motor Transport, one of the industry's safest trucking fleets
Speedco, the light mechanical and trucking service specialists