support services supervisor - Washington, United States - National Labor Relations Board

Description

Summary

This position is in the Facilities and Property Branch, Division of Administration.

The Support Services Supervisor (Deputy Director) has responsibility identifying the immediate and long-range needs for the Agency and for determining and instituting action to meet such needs.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Federal employees - Competitive service
  
  Current or former competitive service federal employees.

Clarification from the agency

Current NLRB employees serving in the Competitive Service under a Career or Career-Conditional Appointment (Internal Employees Only). You must submit an SF-50 that shows you currently work for NLRB.

Videos

Duties

As a SUPPORT SERVICES SUPERVISOR, GS -0342-15, your typical work assignments may include:

• Managing and providing support services for conferences, training, and hearing facilities.
• Providing transportation services for headquarters employees and officials.
• Drafting and submitting the Agency's sustainability and Greenhouse Inventory report to the appropriate managing Federal Agency.
• Providing leadership and direction to assigned staff.

Requirements

Conditions of Employment

• U. S. Citizenship Required.
• Males born after 12/31/1959 must be registered for Selective Service.
• Relocation expenses are not authorized.
• May be subject to a background investigation prior to appointment.
• A one-year probationary period may be required unless otherwise completed.
• This position is not part of the Bargaining Unit.
• This position may be telework eligible or remote pending selection.
• Salary range listed is base. Locality salary to be determined after selection.
• Submit complete application and resume online by 11:59 PM EST on the closing date.

Qualifications

Ideal Candidate Statement

The ideal candidate for the Support Services Supervisor (Deputy Director) position should have clear and effective communication, both verbally and in writing, the ability to prioritize tasks and manage time efficiently, and the ability to think outside the box.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Minimum Qualifications

Specialized Experience

To qualify for this position, applicants must have one-year of specialized experience equivalent to the GS-14 grade level that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the GS-15, Support Services Supervisor (Deputy Director), and that is typically related to the work of the position to be filled.

Specialized experience includes:

• Experience managing budget formulation (from beginning to end) to ensure accurate documentation and resources availability;
• Providing advice, counsel, or instruction on administrative and technical work issues to support an office; and
• Independently planning, designing, and implementing programs, projects, studies, or work to ensure its viability and success.

This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.

For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here.

TIME-IN-GRADE REQUIREMENTS

All current Federal employees must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-14 grade level or equivalent grade level of the federal service is required to qualify for the GS-15 grade level.

NOTE: All Agency employees must provide a copy of their SF-50 "Notice of Personnel Action" that indicates proof of status. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive). As a current NLRB career or career conditional employee in the Competitive Service, you may determine your current status by checking block 24 on your SF-50. Block 24 must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.

NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Additional information

SUPPLEMENTARY VACANCIES

Supplementary vacancies may be filled in addition to the number stated in this announcement.

EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION

The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. (Note: for additional information for job seekers with disabilities, please click on the following website here.)

PLACEMENT POLICY

The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

ALTERNATE APPLICANT INFORMATION

Applicants may email the Office of Human Resources or contact the Human Resources Representative listed under the contact information on the announcement.

The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this position.

If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.

Your qualifications will be evaluated on the following competencies:

• Customer Service
• Decisiveness
• Planning and Evaluating
• Problem Solving

Please follow all instructions carefully when applying, errors or omissions may affect your eligibility and may cause you lose consideration for this position.

To preview the occupational questionnaire, please click:

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  In addition to your responses to the assessment questionnaire, you must submit the following additional documents specific for this vacancy:
  
  Resume
  
  Your resume must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e., 40 hours full-time per week). If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position.
  
  Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
  
  Most Recent Performance Appraisal
  
  The performance appraisal must be dated within the last 18 months, if you are unable to provide a performance appraisal, an explanation of why must be provided. Please include a document in your application package explaining why the performance appraisal is not available.
  
  Notification of Personnel Action (SF-50)
  
  Most recent SF-50 showing your current grade and tenure; (you may be removed from consideration if not submitted). An SF-50 showing highest (permanent) grade ever held, if different from your current grade.
  
  (Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.)
  
  If you are applying for a higher grade, provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (appropriate SF-50s include Promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time in grade requirements.
  
  As a current or previous Career/Career Conditional employee in the Competitive Service, block 24 on your SF-50 must reflect "1" or "2" and block 34 must reflect "1". A copy of your SF-50 must be provided for verification.
  
  Other documents (if applicable). For more information, please click on the applicable link.
  
  Career Transition Assistance Program (CTAP)
  
  If requesting consideration under the Career Transition Assistance Program (CTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents:
  • your most recent performance appraisal; AND
  • the proof of eligibility letter from the Agency; AND
  • your most current SF-50, displaying current series and grade.
  Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
  
  All materials must be received by 05/23/2024 to be considered for this announcement.
• How to Apply
  
  To apply for this position, you must provide a complete Application Package, which includes:
  • Resume;
  • Assessment Questionnaire; and
  • Any other documents needed to verify your qualifications or eligibility (see the required documents section).
  Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
  
  To begin the process, click the APPLY ONLINE button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the SUBMIT MY ANSWERS button at the end of the process.
  
  If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USAJOBS account.
  
  To change or update your application, simply reapply through My USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared.
  
  To check the status of your application, log into your USAJOBS account, select Application Status and click on the more information link under the application status for this position.
  
  Agency contact information
  
  National Labor Relations Board
  
  Email
  
  Address
  
  DOA FACILITIES AND PROPERTY BR
  
  1015 Half St SE
  
  Washington, DC
  
  US
  
  Next steps
  
  When the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are minimally qualified for this job.
  
  If further evaluation or interviews are required, you may be contacted.
  
  Applicants will receive notification when a final selection has been made.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

In addition to your responses to the assessment questionnaire, you must submit the following additional documents specific for this vacancy:

Resume

Your resume must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e., 40 hours full-time per week). If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position.

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

Most Recent Performance Appraisal

The performance appraisal must be dated within the last 18 months, if you are unable to provide a performance appraisal, an explanation of why must be provided. Please include a document in your application package explaining why the performance appraisal is not available.

Notification of Personnel Action (SF-50)

Most recent SF-50 showing your current grade and tenure; (you may be removed from consideration if not submitted). An SF-50 showing highest (permanent) grade ever held, if different from your current grade.

(Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.)

If you are applying for a higher grade, provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (appropriate SF-50s include Promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time in grade requirements.

As a current or previous Career/Career Conditional employee in the Competitive Service, block 24 on your SF-50 must reflect "1" or "2" and block 34 must reflect "1". A copy of your SF-50 must be provided for verification.

Other documents (if applicable). For more information, please click on the applicable link.

Career Transition Assistance Program (CTAP)

If requesting consideration under the Career Transition Assistance Program (CTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents:

• your most recent performance appraisal; AND
• the proof of eligibility letter from the Agency; AND
• your most current SF-50, displaying current series and grade.

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

All materials must be received by 05/23/2024 to be considered for this announcement.

How to Apply

To apply for this position, you must provide a complete Application Package, which includes:

• Resume;
• Assessment Questionnaire; and
• Any other documents needed to verify your qualifications or eligibility (see the required documents section).

Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.

To begin the process, click the APPLY ONLINE button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the SUBMIT MY ANSWERS button at the end of the process.

If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USAJOBS account.

To change or update your application, simply reapply through My USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared.

To check the status of your application, log into your USAJOBS account, select Application Status and click on the more information link under the application status for this position.

Agency contact information

National Labor Relations Board

Email

Address

DOA FACILITIES AND PROPERTY BR

1015 Half St SE

Washington, DC

US

Next steps

When the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are minimally qualified for this job.

If further evaluation or interviews are required, you may be contacted.

Applicants will receive notification when a final selection has been made.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request