Client Advisor - Los Angeles, United States - Jean Dousset

Description

Jean Dousset is a designer lab diamond and fine jewelry brand that applies the same mastery of heritage fine jewelers to the revolutionary category of lab diamonds.

As the direct descendant of Louis Cartier, and the designer of many iconic celebrity engagement rings (including Paris Hilton, Amy Adams, and Eva Longoria), Jean Dousset has a story and heritage that cannot be replicated.

In the Spring of 2023, we opened the first-ever designer lab diamond jewelry boutique in the heart of Los Angeles, steps away from Melrose Place in West Hollywood, CA.

Designed by an award-winning architecture and design firm, the boutique concept is all about breaking conventions.

Our Client Advisors are passionate about the brand and our products, and are always thinking about the consumer and how to elevate the Jean Dousset brand and experience.

This is a full-time salary and commission-based position in our Los Angeles location. This position will require traditional retail hours (evenings, weekends and holidays).

Responsibilities

Consistently achieve and/or exceed monthly sales target, as directed by management
Assist walk-ins and clients with appointments
Incorporate product knowledge in the sales process with the end result of maximizing sales, units sold per transaction, and the dollar value of each transaction
Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
Foster client relationships with strong listening, presentation and closing skills to optimize sales results
Assist with Daily Store Operations (ie. opening and closing)
Maintain proper store environment and presentation
Manage product shipments and back stock levels
Assist in display of merchandise/execute brand VM standards
Partner to get reordered in needed items based on sell through
Identify key areas that are being shopped in the store, partner on floor moves if updates are needed mid-season

Other Skills

Excellent interpersonal and communication skills are required
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Experience with Google Suite (Docs, Sheets, Slides, etc)
Experience using CRM platforms (ie Salesforce, Kustomer)
Must be available to work retail hours including some weekends
Open to criticism and ideas
Extremely organized and detail-oriented
Comfortable in a fast-paced sales environment
Team player, motivated, collaborative

Qualifications

College degree preferred
3+ year experience in a retail setting, with a focus on sales, preferably in a luxury (or jewelry) setting.
Proven track record of developing client portfolios and closing sales

Benefits

100% coverage of Employee Medical, Vision and Dental
15 days paid vacation
Employee discounts on jewelry
Paid parking

Compensation
Base salary between $65,000 and $85,000, depending on experience
Total compensation expected to be between $85,000 and $105,000 or greater depending on actual sales performance

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