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Patient Food Server - Fresno, United States - Thomas Cuisine
Description
** Patient Food Server - Full Time**
**Job Category****:** Operations **Requisition Number****:** PATIE002934 Showing 1 location **Job Details**
**Description**
ESSENTIAL ACCOUNTABILITIES
Competently and accurately process diet and nourishment order requests in computer system to optimize efficiency and productivity.
Assist patients with placing meal and snack orders, taking into consideration any food allergies, cultural preferences and CMC therapeutic diet restrictions (Diabetic, House, Renal, GI Bland, etc.).
Assure accuracy and appropriateness of meal including food texture, fluid consistency, appearance, portion control, taste and temperature. Able to make appropriate substitutions according to meal satisfaction standards.
Deliver patient meals and nourishments according to AIDET guidelines. Assist patients with meal set-up and assure meal satisfaction.
Remove soiled patient trays. Assure sanitation of meal carts and food service areas.
Perform first in, first out. Accurately cover, label and date all food items. Ensure all outdated items are discarded. Accurately document food temperatures.
Maintain courteous, considerate, cooperative and accurate communication with facility personnel, patients and families.
Other duties as assigned
MINIMUM KNOWLEDGE AND SKILL REQUIREMENTS
KNOWLEDGE OF:
General office standards of dress and behavior
Basic math, addition, subtraction, multiplication, division, fractions and decimals
Knowledge of special diets, limitations and substitutions.
SKILLS IN:
Skill to operate a variety of office machines quickly and efficiently (telephone, facsimile and copier)
Ability to access and enter data to form or entry functions on a computer
Ability to write notes and brief instructions using correct spelling and grammar
Deliver friendly and efficient customer service
Speak clearly and present information orally
Apply common sense understanding to carry out written and oral instructions
EXPERIENCE AND EDUCATION
MINIMUM REQUIRED: High School Diploma or GED. Six (6) months previous experience with one-on-one customer service interaction. Previous computer data entry experience. Ability to lift up to 25 lbs. and stand/walk frequently.
PREFERRED: One year of college level education with a nutritional emphasis.
LICENSES/CERTIFICATIONS
MINIMUM REQUIRED: ServSafe Certification
PREFERRED: Certified Professional Food Manager (CPFM) or Accredited Food Handler Certificate.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Occasionally (Less than 25%) Regularly (25%-50%) Frequently (Greater than 50%)
Sitting Regularly
Standing Frequently
Walking Frequently
Climbing Occasionally
Reaching Occasionally
Bending/Twisting Regularly
Kneeling/Squatting Regularly
Crawling Occasionally
WEIGHT REQUIREMENTS
Lifting Carrying Pushing/Pulling
< 10 lbs. R R R
11-25 lbs. R O R
26-50 lbs. O N R
51-75 lbs. N N N
>100 lbs. N N N
(N) Never=0% of time (O) Occasionally=Less than 25% of time
(R) Regularly=25-50% of time (F) Frequently=Greater than 50% of time
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**