E911 Telecommunicator - Burgaw - Pender County, NC

    Pender County, NC
    Pender County, NC Burgaw

    1 day ago

    Description

    E911 Telecommunicator

    The County is seeking a highly skilled and knowledgeable individual to serve as an E911 Telecommunicator. This role involves receiving, classifying, processing, and dispatching emergency service calls using advanced computer aided systems.

    • Receive routine and emergency telephone calls for crimes, public utilities or general information
    • Prioritize and gather information from callers utilizing mapping system to guide dispatched personnel

    To succeed in this role one must possess excellent communication skills with the ability to operate Division of Criminal Information (DCI) terminal; enter data into databases; maintain logs reports while maintaining courteous demeanor under stressful conditions.


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Burgaw