- Communicate and interact with a variety of individuals including insured's and claimants.
- Explain benefits, coverage's, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
- Conduct phone investigations to determine liability and damages.
- Identify and obtain statements from insured's and claimants to resolve first and third-party claimants and witnesses.
- Negotiate within settlement authority with insured's and claimants to resolve first and third-party claims
- Verify and interpret/resolve coverage's by gathering necessary information to ensure policy applicability.
- Coordinate with internal and external departments as required.
- A career with growth potential
- Our comprehensive and employee centric training provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.
- The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance
- Bachelor's (4 year) degree or equivalent combination of education and experience.
- 5 – 15 years' prior claims experience.
- Microsoft Office proficiency.
- Strong organizational skills.
- Strong oral and written communication skills.
- Strong interpersonal skills.
Claim Service Representative 3 - Saint Louis, United States - AAA Missouri
Description
Claim Service Representative 3 - ERIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.
What you will do:
What's in it for me?
Successful candidates have the following qualifications:
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
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