Community Outreach Coordinator - Houston, United States - The City of Houston

Description

Community Outreach Coordinator

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Community Outreach Coordinator

Salary

$70, $75,400.00 Annually

Location

900 Bagby-City Hall Annex

Job Type

Full Time

Job Number

34035

Department

Department of Neighborhoods

Opening Date

04/30/2024

Closing Date

5/6/2024 11:59 PM Central

Description

Benefits

Questions


POSITION OVERVIEW
Applications accepted from CITY OF HOUSTON EMPLOYEES ONLY.


Division:
Office of Neighborhood Engagement

Reporting Location: 900 Bagby


Workdays & Hours:
Mon-Fri/8:00AM - 5:00PM

*Subject to change


DEPARTMENT DUTIES AND RESPONSIBILITIES:
Under the Department of Neighborhoods Neighborhood Engagement Division the Community Outreach Coordinator will work to perform functions related to the operation of programs and services


Responsibilities include:
Perform site visits and surveys in areas of complaints. Investigates and makes recommendations for addressing issues to improve department service delivery.

Interfaces with neighborhood groups, voluntary organizations, and general public.

Perform presentation to community stakeholders, identify the key challenges facing the community and potential opportunities for improvement of growth.

Assists in the design and implementation of special community engagement programs.

Compiles data, produces information and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned.

Represents the Department at community/neighborhood meetings and events.

Coordinates other City-wide or Departmental programs as needed.

Drafts correspondence, letters of agreements and memorandums of understanding.

Completes special projects as assigned, working on a wide variety of administrative, professional, management, and community issues and problems of medium to high complexity.

Two years of writing, research, grants that align with Department mission and project goals.


WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.


MINIMUM REQUIREMENTS

MINIMUM EDUCATION REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed.

MIMIMUM EXPERIENCE REQUIREMENTS

Three years of professional experience in community organizational work, resource and referral services, or a closely related field are required.

Substitutions:

Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis.

Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.

MINIMUM LICENCE REQUIRMENTS
None


PREFERENCES

PREFERENCES

Valid Texas Class C driver's license and compliance with the City of Houston Motor Vehicle Assignment and Use Policy (AP 2-2).

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.


GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED None

However, the Department may administer a skills assessment test.


SAFETY IMPACT POSITION YES

If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

SALARY INFORMATION GENERAL FUND POSITION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 26


APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at:
To view your detailed application status, please log-in to your online profile by visiting: or call

If you need special services or accommodations, call TTY 7-1-1)

If you need login assistance or technical support call

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.


Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 11 city holidays, plus one floating holiday
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Healthcare Flexible Spending Account

For plan details, visit

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

Yes

No

02

What is your highest level of completed education?

High School Diploma/GED

Associates Degree

Bachelors/Masters Degree

None of the above

03

How many years of verifiable experience do you have in community service/outreach, customer service, administrative or closely related experience?

Less than three years

3 to less than 5 years

5 to less than 7 years

7 or more years

04

Do you have a valid/current Texas driver's license?

Yes

No

05

Can you tell us about your experience in developing and executing community engagement strategies that you have used to boost engagement in the communities that you have worked in?

06

Can you give an example of a successful community engagement campaign you spearheaded that utilized social media to promote a brand?

07

How do you approach handling negative feedback from disgruntled community members?

08

How do you measure success regarding community engagement?

09

Describe your experience planning large events?

10

Describe your experience writing and implementing grants?

11

Describe your experience working with diverse demographics?

12

What qualities do you consider are the most important as a Community Outreach Coordinator? Please be specific. See resume is not acceptable. If no experience insert N/A.

13

How do you prioritize and manage competing demands for your time and attention within a community?

14

How do you collaborate with other teams, such as marketing, product or customer service, to ensure a cohesive brand voice across all channels?

15

Are you a current City of Houston employee?

Yes

No

Required Question