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- Strong communication skills, both oral and written.
- Ability to follow operating systems and directions from General Manager and/or Store Franchisee.
- Flexibility and stamina to work retail hours.
- Ability to perform basic math skills.
- Ability to work with a team of employees as well as other department heads to ensure that business goals are met.
- Must use the Petland Mission, 5-Step Sale and 4-Basic Needs sheets to provide great customer service.
- Must teach, educate, influence, persuade, motivate and develop Pet Counselors.
- Must have a floor presence and constantly direct Pet Counselors toward customer
- Must maintain a high standard of appearance and professionalism for ones self and staff by maintaining good hygiene and the Petland uniform.
- Ensure that employees maintain strong customer counts, high average tickets and dollars per hour through; monitoring, use and review of employee scorecards.
- Monitor and affect sales by department and sub-department, as well as the ratios between pets and the corresponding supplies.
- Positively affect staff morale and culture for both sales performance and community relationships.
- Perform other duties as assigned by the General Manager and/or store franchisee.
Assistant Sales Manager - Independence, United States - Petland Independence
Description
Job DescriptionJob Description
The Assistant Sales Manager is responsible for developing a positive Petland culture on the sales floor that results in a team of Pet Counselors delivering the Petland Mission.
Job Requirements:
Responsibilities: