- Ensure customers receive prompt, courteous, and effective service
- Serving as a liaison between the technicians, customers, other dept managers and Subaru of America
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Manage and train technicians and service advisors
- Schedules, motivates and rewards service team employees
- Handle and resolve customer issues
- At least 4 years of previous Service Manager and/or Assistant Service Manager experience
- Strong customer service skills in service and repair
- Proven track record with customer satisfaction
- Ability to train and retain employees
- Process driven
- Demonstrate ability to manager others
- Organized and friendly personality
- Warranty processing knowledge
- Technical automotive knowledge
- Valid driver's license
- Competitive compensation
- Excellent Culture
- Great Reputation
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Dealership Service Manager - Johnstown, United States - Spangler Subaru
Description
Job Description
Job DescriptionSpangler Subaru is seeking a Dedicated Service Manager that works directly hands-on with our service team members daily. We are looking for a proven track record and a commitment to customer service at the highest level. The position will oversee the service advisors, parts, and technicians.
$55,000-$90,000 based on skills and experience
Responsibilities:
Qualifications:
Full-time, salary commensurate with skills and experience
Shop Current Schedule: Monday through Saturday 7:30am to 6:00pm, rotation of days off per week
Our Commitment to you:
Benefit package: healthcare, vision, dental, life insurance, supplemental plans, retirement plan, vehicle purchase discounts, paid time off, paid holidays...
Why Spangler Subaru?
We are in our 53rd year of being a Subaru dealership, maintaining a strong presence in and commitment to our community. We seek team members who are customer focused, skillful communicators and solution driven professionals...If you share in the philosophies and practices of Subaru of America and Spangler Subaru, you could be the fit we are seeking.
...Let us know more about you
*offer of employment contingent upon criminal background check results
*Equal Opportunity Employer
