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Front Desk Agent - Cashiers, United States - Blackberry Farm
Description
Job DetailsJob Location
High Hampton - Cashiers, NC
Position Type
Seasonal/ Full-Time
Salary Range
$ $17.00 Hourly
Travel Percentage
None
Job Shift
Any
Description and Qualifications
SUMMARY
The Front Desk Agent is responsible for daily operations and overseeing all front desk functions. Responsibilities also include effectively handling guest questions, problems, concerns, and needs related to lodging or food and beverage, as well as, High Hampton itself.
Must have flexibility to work weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To perform the essential functions of this position regular and consistent attendance is required.
Must work well with other Team Members and Managers and interact with our guests.
QUALIFICATIONS and SKILLS
SUPERVISORY RESPONSIBILITIES
None
EDUCATION and/or EXPERIENCE
High school diploma or equivalent
2-3 years of Hospitality or Customer Service experience
COMPUTER SKILLS
Basic understanding of MS Office Programs
Experience with OPERA is preferred
Must be capable of learning new computer software programs quickly
LANGUAGE SKILLS
Must have excellent written & verbal communication skills
Must be able to communicate effectively with guests, team members, and managers
MATHEMATICAL SKILLS
Understanding of basic math and general accounting
REASONING ABILITY
Must be able to remain calm under pressure
Must be able to simultaneously manage diverse tasks
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
Must be able to sit or be on feet for long periods of time
Must be able to lift up to 50lbs
Must be able to safely operate a company vehicle or golf cart
Must be able to work outdoors in all weather conditions
WORK ENVIRONMENT
General office / front desk guest reception area
1,400 acres of High Hampton property
Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.
About High Hampton
High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities at this 3,600-foot elevation, 1,400-acre property include a myriad of seasonal events, a scenic mountain golf course redesigned by Tom Fazio, five tennis courts, 15-miles of hiking trails, a 35-acre private lake for swimming, boating, fishing, and other water-related activities and top-notch high country cuisine.
For immediate application and interview, please stop by our Operations Center located at 82 White Owl Lane, Cashiers, NC 28717 between the hours of 9am and 4pm, Monday- Friday. Please bring your resume or your employment history.
High Hampton is an Equal Opportunity Employer.