Senior Director of Customer Experience - Redmond

Job summary · As an experienced Customer Experience Engineer joining the Microsoft Dynamics Contact Center Support team, · You will be responsible for delivering world-class engineering support for our largest and most strategic customers, · E nsuring the reliability scalability ...

We are seeking a highly experienced and innovative Senior Customer Engineer with a strong development experience and focus on AI/ML, agentic systems, and full stack development to join the team. · This role offers the opportunity to lead the development of next-generation intelli ...

+We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support and enablement. · We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the ...

We anticipate and solve customer support needs by amplifying the voice of the customer within engineering and delivering scalable high-impact solutions. We're looking for a Senior Customer Experience Engineer who is passionate about customer success and energized by solving compl ...

+Job summary · The Business & Industry Copilots organization is experiencing rapid growth as a leader in Software as a Service for business applications. · ...

Dynamics 365 is Microsoft's suite of enterprise software that powers many of the largest businesses in the world. We are building a next-generation global support model that combines product engineering, data-driven insights, customer advocacy, and continuous improvement.As an ex ...

Join Engineering Operations (EngOps) - the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. · Collaborate with customers to jointly define and establish SLOs and SLIs that align with their bus ...

We are looking for a Customer Experience Program Manager to drive positive product change through influencing product priorities, using customer listening and technical knowledge. · As part of the Windows Cloud Experiences product group, the Customer Acceleration Team engages wit ...

We are looking for a Customer Experience Program Manager to drive positive product change through influencing product priorities using customer listening and technical knowledge. · Come join a team focused on learning from deep technical engagement with customers to improve Azure ...

As part of the Windows Cloud Experiences product group, the Customer Acceleration Team engages with Windows in the Cloud most strategic customers via data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for a Customer Experience ...

The Azure Infrastructure Solutions Customer Acceleration Team (CAT) is seeking a Senior Program Manager to drive customer success, technical readiness, and ecosystem alignment for Azure Local. · CUSTOMER SUCCESS: Customers successfully deploy and operate Azure Local with reduced ...

We are looking for a Customer Experience Program Manager to drive positive product change through influencing product priorities, using customer listening and technical knowledge. · Build trust with a targeted selection of complex and advanced customers to capture feedback and in ...

We are the Product Health & Escalation team, within the Security Customer Experience Engineering organization at Microsoft. We advocate and evangelize for our customers within Microsoft, ensuring their product needs are met through proactive escalation management and effective co ...

Microsoft is redefining how work gets done in the era of AI. · ...

We are seeking a Senior Program Manager to join the Dynamics 365 Customer Experience and Growth team, supporting our US Government customers. · This role offers the opportunity to collaborate with strategic public sector customers, shape growth strategies, and support their succe ...

We are seeking a Principal Customer Experience Program Manager to lead where impact matters most: deeply understanding customers, learning from their experiences and translating those insights into product and go-to-market improvements that drive wins and long-term success. · ...

The Azure Infrastructure Solutions Customer Acceleration Team (CAT) is seeking a Senior Program Manager to drive customer success, · technical readiness and ecosystem alignment for Azure Local.This role sits at the intersection of customers, partners, · Microsoft account teams su ...

The Customer Experience Engineering (CxE) CARE organization is a foundational part of Microsoft Security's mission to make the world a safer place. · We anticipate and solve customer support needs by amplifying the voice of the customer within engineering and delivering scalable, ...

The Azure Infrastructure Solutions Customer Acceleration Team (CAT) is seeking a Senior Program Manager to drive customer success, technical readiness, and ecosystem alignment for Azure Local. · This role sits at the intersection of customers, partners, Microsoft account teams, s ...

Do you want to help customers secure their environments and maximize the value of Microsoft cloud services? Are you eager to interact with clients and protect their data? · ...

Do you want to help Microsoft transform how Customer Experience (CX) is measured through the strategic use of AI? Are you excited to lead and land cross-company CX measurement strategy, enabling an AI-first portfolio of connected CX measures across the customer journey? If so, lo ...