- Health, Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization / stability
- Employee referral bonuses
- Meet and greet service center customers as the come in to our service department
- Generate and follow up with customer service orders
- Handles incoming phone calls
- Be responsible for upcoming events that we have
- Administer target emails, campaigns, and newsletters
- Handle Leads and appointment setting
- Conduct parts and service retention marketing
- Conduct internal CSI calls and emails
- Resolve and manage dealer reputation issues
- Set appointments for prospective and current customers to meet with a member of the service team
- High volume of customer inquiries through phone, email, text/chat per sales and service
- Update client information in our CRM Report daily
- Follow-up with:
- Existing customers
- Prospective customers
- Missed cancelled customers
- Customer satisfactory surveys
- Product knowledge/functions is key with all the different vehicles on a daily basis
- Maintaining daily contact target/appointment target
- Working in positive team environment
- Successful Customer Care Representatives MUST have excellent telephone skills
- Self- Motivated and Energetic
- You as the Representative have the ability to instantly build rapport with the customer
- A friendly/professional demeanor with excellent written and oral communication skills
- You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
- Strong organizational skills with the ability to multi-task and meet daily goals
- Follow up with customers effectively
- Cold calling/Call center skills
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Customer Service Representative
2 days ago
Circle K Stores, Inc. Lincolnwood, United StatesStore : 7201 N Cicero Ave, Lincolnwood, Illinois 60712 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Cus ...
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Patient Service Representative
23 hours ago
Northwestern Medicine Evanston, United States Full timeDescription · The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accredit ...
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Patient service representative
2 days ago
Endeavor Health - Edward-Elmhurst Healthcare Skokie, United StatesPosition Highlights:Position: Patient Service Rep Outpatient Rehab Services. Location: Skokie Hospital. Full Time/ Part Time: Full-Time- 40 Hours. Hours: clinc open 7-7 pm M- Thur, 7-530 Friday 1 sat/mo. Shifts typically 8 hours Ex 7-330, 8-430, 9- Patient, Representative, Health ...
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Customer Service Representative
2 weeks ago
Visual Comfort & Co. Skokie, United StatesJob Description · Job DescriptionJOB TITLE: Customer Service Representative · FLSA: Exempt/Non-Exempt · STATUS: Full Time, Hybrid · LOCATION: Skokie, IL · Position Summary: · Customer Experience Representative is responsible for assisting customers with general order questions, ...
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Customer Service Representative
3 weeks ago
AQUA Plumbing Services LLC Skokie, United States**Looking for a CSR to Join the Team at Aqua Plumbing, Heating & Cooling Services in Skokie, IL** · *Youre the best and you want to join a team that appreciates you, where you can create your own opportunities.* · ***Who We Are*** · We keep on growing because we only hire the ...
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Patient Services Representative
1 week ago
Webster Dental Management Skokie, United StatesWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental s ...
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Customer Service Representative
3 days ago
NorthShore University HealthSystem Skokie, United StatesJob Description - Customer Service Representative **Job Description** · Customer Service Representative NorthShore University HealthSystem (NorthShore) is a premier integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the United States. Head ...
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Patient Services Representative
4 weeks ago
Webster Dental Management Skokie, United StatesJob Description · Job DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area wit ...
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Customer Service Representative
3 weeks ago
LHH Recruitment Solutions Skokie, United StatesJob Description · Job DescriptionLHH is targeting a Customer Service Representative for one of our clients. You will be responsible for managing and nurturing relationships with our business clients. You will handle inquiries, resolve issues, and ensure that our clients receive o ...
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Customer Service Representative
2 weeks ago
Velocity Enterprises River Grove, United StatesNORDENTA is one of the leading dental suppliers in Germany. As a reliable partner for dental practices, dental laboratories, dental clinics, and pharmacies, NORDENTA offers its customers a comprehensive and affordable full range of products. Whether it's consumables, small equipm ...
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Client Service Representative
3 weeks ago
Worthy Insurance Group, LLC Skokie, United StatesBenefits:401(k) matching · Company parties · Competitive salary · Dental insurance · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · Client Service Specialist · Our brokerage is seeking a Client Service Specialist to suppor ...
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Customer Service Representative
19 hours ago
Aramark Skokie, United StatesJob Description · The Customer Service Coordinator (CSC) position is responsible for providing exceptional service and communication to both internal and external customers in a professional manner. The CSC partners with other roles within the operations team to support client o ...
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Client Service Representative
3 weeks ago
Worthy Insurance Group, LLC Skokie, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Company parties · Competitive salary · Dental insurance · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · Client Service Specialist · Our brokerage is seeking a Cl ...
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Customer Service Representative
3 weeks ago
Zorica Lucic - State Farm Agent Skokie, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Skokie, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Zorica Lucic - State Farm Agent, you will build and develop customer relatio ...
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Patient Service Representative
1 week ago
Northwestern Memorial Healthcare Evanston, United States Full timeJob Description · Apply below after reading through all the details and supporting information regarding this job opportunity. · The Patient Service Representative reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Complia ...
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Customer Service Representative
3 weeks ago
Clesen Wholesale Inc Evanston, United StatesJob Description · Job DescriptionDescription:Clesen Wholesale is a premier grower and distributor of seasonal annual flowers and plants selling to independent garden centers, professional landscapers and mass markets in the Upper Midwest. We are the largest single source of winte ...
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Customer Service Representative/Estimator
2 days ago
FastSigns Lincolnwood, United StatesDo you have an appreciation for how important signage is to our lives? · Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy helping people solve problems by offering advice and consultation ...
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Customer Service Representative
3 days ago
Bunzl Distribution USA Morton Grove, United States** Customer Service Representative $21.00-$23.00 / Hour** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010149 Showing 1 location **Job Details** · **Description** · The Customer Service Representative, (CSR) is responsible for maintaini ...
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Customer Service Representative
5 days ago
Strange Engineering Morton Grove, United StatesJob Description · Job DescriptionStrange Engineering is a leader in high performance automotive racing components. We are an established manufacture with over 50 years of experience, with a belief in high quality and first rate service. Our knowledgeable and talented employees ar ...
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Guest Service Representative
13 hours ago
Marriott International, Inc Chicago, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Residence Inn Chicago Downtown Magnificent Mile, 101 East Erie Street, Chicago, Illinois, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicació ...
Dealership Service Center Customer Service Representative - Lincolnwood, United States - Hyundai of Lincolnwood
Description
Job Description
Job DescriptionLeader Automotive Group is a wholly owned subsidiary of AutoCanada, a publicly traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market and we currently have 10 dealerships consisting of 23 different franchises and approximately 800 employees. We have a strong presence in the Chicagoland area with 8 dealerships and 2 more located in central Illinois. We are searching for talented individuals as we begin a new and exciting legacy into the U.S. market.
Currently we are searching for a customer service representative / Greeter to assist with customer service in our service department at our Hyundai of Lincolnwood dealership. We are looking for someone that is outgoing and willing to go the extra mile for all customers that come in to our service center. We want all of our customers to have an exceptional experience and you would be the person that can help make this happen.Benefits