Support Technician - Washington, DC, United States - Flash Technology Group LLC

Description

TS/SCI with Polygraph required
DAYS M-F 8 Hour shifts between the Hours of 6am - 6pm
Troubleshoot, install, and support the configuration of hardware devices CONUS and OCONUS
Includes workstations, monitors, printers, peripherals, servers, network equipment, cables labeling mobile devices, and associated software on domains as identified by CIO governance processes
Provide services for the purchase of break/fix equipment for end users
To include desktops, monitors, VoIPs, DVTCs, and other assorted hardware
Developing processes to manage break/fix stock levels and ensure each location has sufficient break/fix supplies based on Government needs
Certs and Training: 8570 IAT level II And one of the following: A+ CE (CompTIA)

HDI-CSR (Customer Service Representative) HDI-SCD (HDI Support Center Director) HDI-SCA (HDI Support Center Analyst) ITIL Foundation Microsoft Office 365 Education and Experience:
High School Diploma/ GED + Relevant experience: 7 years + CCC Academy graduate Associates Degree + Relevant experience: 5 years + CCC Academy graduate Bachelors Degree + Relevant experience: 3 years + CCC Academy graduate Masters Degree + Relevant experience: 1 year + CCC Academy graduate PhD + Relevant experience: 0 years + CCC Academy graduate Send resume to or apply through website at or
Generous Referral Bonus Program 6% 401K MATCH Comprehensive Benefits Package Education Reimbursement