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    guest room attendant - Kansas City, United States - Boyd Gaming

    Boyd Gaming
    Boyd Gaming Kansas City, United States

    2 weeks ago

    Default job background
    Description

    What would I be doing?


    Located just east of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone.

    Amerstar has one of the largest casino floors in Missouri, amazing dining venues, a newly renovated luxury hotel, and more.

    Ameristar also offers convenient parking in a five-level, 2,660 space parking structure with an enclosed, climate-controlled walkway to the casino and entertainment center.

    Ameristar is seeking a Guest Room Attendant. The successful candidate will responsible for the cleanliness and condition of our beautifully appointed guest rooms.

    We are seeking candidates who love attention to detail and will provide first-class service to our hotel guests in an exciting 24/7 casino/hotel environment.


    Responsibilities

    • Provides superior guest service, positively effects interactions with guests and team members and has the resiliency to deal with all types of situations in an energetic 24/7 environment.
    • Cleans hotel rooms, hallways, linen rooms and storage areas in the hotel towers, as directed.
    • Maintains and cleans all equipment used throughout the course of a shift, as directed.
    • Maintains proper documentation of all duties accomplished during a working shift, as directed.
    • Reports all safety hazards or maintenance deficiencies for proper handling.
    • Abides by all security measures.
    • Greets all guests throughout shift with the proper salutation and pleasant expression.
    • Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies.
    • Ensure the qualities of the rooms are upheld by producing the best service.
    • Assisting the Houseperson on department projects, as needed.
    • May help provide training to new team members related to job duties.

    What are we looking for?

    Required Knowledge and Skills

    • Ability to clean as directed at an acceptable performance rate.
    • Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations, if required.
    • These skills and abilities are typically acquired through two months of on-the-job training.

    Required Natural Behaviors

    • Ability to sustain a high level of confidentiality and professionalism.
    • Ability to take a proactive and strategic approach to dealing with guest inquiries and complaints.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
    • Highly organized and detail-oriented.
    • Must be available to work some nights, weekends and holidays.

    Required Education and Work Experience

    • High School Diploma or equivalent preferred.
    • Six (6) months previous cleaning and/or hotel housekeeping experience preferred.

    What would it be like to work at this property?
    At
    Ameristar Casino Hotel Kansas City , when we say "More Fun", we mean it literally.

    In addition to our large casino floor, we proudly feature a wide variety of restaurants, an arcade and an award-winning hotel.

    Ameristar is one of the biggest and most impressive casinos in the country.

    _Ameristar Casino Kansas City is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

    _


    _If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.

    _


    Ameristar Kansas City
    3200 North Ameristar Drive

    Kansas City, MO 64161


    What would it be like to be a Boyd Gaming Team Member?


    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States.

    Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.


    Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.


    Corporate Mission


    We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.


    Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.


    Company Vision
    Boyd Gaming is one of the nation's leading casino entertainment companies.

    But we're so much more - a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.

    This philosophy defines and separates us from the competition, making us unique in our industry.


    From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family.

    In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.


    Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

    We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.


    Requisition ID _ _


    Property _AMERISTAR CASINO KANSAS CITY_


    Category _Hotel_


    Position Type _Full-Time_
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