Revenue Cycle Representative - Iowa City
2 weeks ago

Job summary
The University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry.
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Responsibilities
- Analyze and verify patient demographic, insurance eligibility and financial information/responsibility for accurate claim submission and reimbursement.
- Communicate with providers, payers, patients, internal departments, co-workers, and Leadership to resolve issues.
Qualifications
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- Bachelor's degree or equivalent combination of education and relevant experience. ,
- Related customer service experience (typically 6 months or more) in a professional financial health care related environment.strong attention to detail proven ability to gather analyze data keep accurate records Proficiency computer software applications i.e. Microsoft Office Suite Excel Word Outlook PowerPoint comparable programs ability quickly learn apply new systems knowledge Demonstrated ability handle complex ambiguous situations minimal supervision Self-motivated initiative seek additional responsibilities tasks projects Experience maintaining professionalism handling difficult situations callers customers Demonstrated ability maintain improve established productivity quality requirements Familiarity medical terminology Knowledge Health Insurance Portability Accountability Act HIPAA laws Knowledge healthcare billing insurance federal state assistance programs Experience identifying opportunities improvement making recommendations suggestions Working experience multiple technology platforms Epic Cirius ACD GE Application Process order considered interview applicants must upload following documents mark Relevant File submission Resume optional Cover Letter Job openings posted minimum 7 calendar days may removed posting filled any time original posting period ended Successful candidates self-disclose conviction history subject criminal background check credential/education verification Up 5 professional references requested later step recruitment process For questions please contact Veronica Clark veronica-,
Job description
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