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Financial Aid Specialist - Broken Arrow, United States - Northeastern State University
Description
Financial Aid Specialist
Enrollment Management - Broken Arrow Campus
JOB SUMMARY
Thisposition provides support for the university's financial aid functions.
MAJOR DUTIES
Advises students, prospective students and parents concerning the financial aid process.
Answers telephone and greets visitors; provides information and assistance.
Answers office emails.
Reviews student paperwork for accuracy and completeness.
Maintains Federal Work Study and Consortium student spreadsheets; prepares reports to consortium schools as required.
Remains informed of current governmental and accreditation regulations governing each aid program.
Participates in workshops designed to acquaint students, parents, and high school counselors with financial aid processes.
Performs related duties as assigned.
KNOWLEDGEREQUIRED BY THE POSITION
Knowledge of modern office practices and procedures.
Knowledge of hard copy and electronic records management principles.
Skill in the operation of computers and job related software programs.
Skill in decision making and problem solving.
Skill in interpersonal relations and in dealing with the public.
Skill in oral and written communication.
SUPERVISORY CONTROLS
The Student Financial Services Director and/or Assistant Directorassigns work in terms of general instructions. The supervisor spot-checkscompleted work for compliance with procedures, accuracy, and the nature andpropriety of the final results.
GUIDELINES
Guidelines include office policies and procedures. Theseguidelines are generally clear and specific, but may require someinterpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of related administrative duties. Frequent interruptions contribute to the complexity of the position.
The purpose of this position is to provide support for the university's financial aid processes. Success in this position contributes to the efficiency and effectiveness of the university's financial services operations.
CONTACTS
Contacts are typically with co-workers, other university personnel, faculty, staff, students, parents, and members of the general public.
Contacts are typically to give or exchange information, to resolve problems, or to provide services.
PHYSICAL DEMANDS/ WORKENVIRONMENT
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects and uses tools or equipment requiring a high degree of dexterity.
The work is typically performed in an office.
SUPERVISORYAND MANAGEMENT RESPONSIBILITY
Thisposition has direct supervision over assigned student workers.
MINIMUMQUALIFICATIONS
Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
PREFERREDQUALIFICATIONS
***Broken Arrow does theconsortium lists and Tahlequah checks and replies to the mail financial aidemail account.
Annualsalary $28,896.00 with excellent benefits, including generous leave time.
Anticipatedhire date: 06/10/2024
Applicationsaccepted until: 05/12/2024
Note:
Posting will close to applicants at 11:59 pm, CST, on the date above.
At the end of the application process, create your Candidate profile.
Notice to Applicants
It is Northeastern State University'spolicy that all newly hired employees must provide an original Social Securitycard during the hiring process.
Failure to provide an original Social Securitycard will delay the hiring process and ability to begin employment.An application cannot be changedafter it has been submitted.
