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    Remote Spanish Phone Line Therapist EMPACT - Tempe, United States - La Frontera Center Inc.

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    Description

    Join Our Team as a Spanish Bilingual Hotline Therapist at La Frontera Arizona!

    Who we are:
    EMPACT- Suicide Prevention Center, part of the La Frontera family, is a renowned non-profit organization committed to offering valuable community services for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are proud to be an EEO/AA Employer.

    What the job entails:

    In this remote role as a Spanish Bilingual Hotline Therapist, you'll be providing crisis phone interventions to callers of our suicide hotline. Your expertise will also be crucial in recommending appropriate referrals for available services. Please note that residency in Arizona is a prerequisite for this position.

    Requirements:

    *Candidates must successfully pass both a written and verbal Spanish Language Proficiency Test.*

    Schedule options:

    • Option 1) 3 AM-1 PM on Fridays, Saturdays, Sundays, and Mondays
    • Option 2) Saturdays & Sundays 8 AM-6 PM, Fridays 3 AM-1 PM, and either Wednesdays or Thursdays 3 AM-1 PM

    Key Responsibilities:

    • Handle all calls promptly and professionally, meeting agency efficiency and customer satisfaction goals.
    • Assess the clinical needs of callers effectively.
    • Deliver safe and efficient clinical interventions.
    • Thoroughly document clinical information for data collection and reporting.
    • Collaborate with internal and external stakeholders.
    • Monitor clients under Suicide Watch.
    • Attend all necessary meetings and training sessions.

    Qualifications:

    • Master's Degree in Psychology, Counseling, Social Work, or related field.
    • Minimum of 5 years' experience in behavioral health.
    • Prior Crisis and Call Center Crisis Experience preferred.

    What to expect:

    • Work typically based in an EMPACT office environment.
    • Capacity to lift up to 25 pounds occasionally.
    • Possible travel to training and other locations.
    • Opportunity for remote work.

    Perks for Full-time Employees:

    • Generous PTO (15 days in the first year)
    • 10 paid holidays annually
    • Various medical, dental, and vision plans
    • 403(b) retirement plan
    • Life/AD&D and Long-term Disability coverage
    • Tuition Reimbursement
    • And more

    Join us at EMPACT-SPC/La Frontera Arizona, where equal employment opportunities are provided to all, and discrimination is strictly prohibited. We believe in fostering a diverse and inclusive work environment.



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