Data Center Technician - Austin - Seneca

    Seneca
    Seneca Austin

    1 week ago

    Description
    Position Title: Data Center Technician II (S3)
    Location: Austin, TX
    Clearance Requirements: None
    Position Status: Contract (6 Months)
    Pay Rate: Depend on experience
    Position Description
    We are seeking a highly skilled Data Center Technician II to support enterprise-scale data center operations, including server hardware, networking, and infrastructure deployments. This role is ideal for a hands-on technician who thrives in fast-paced environments, enjoys solving complex technical challenges, and takes pride in delivering reliable, high-quality service.
    As a key member of the data center operations team, you will be responsible for hardware lifecycle management, troubleshooting, documentation, and ensuring systems meet performance, safety, and service-level standards. This position offers the opportunity to work with cutting-edge technologies while collaborating with cross-functional teams to support mission-critical environments.
    This role is well-suited for professionals experienced in data center operations, server hardware support, IT infrastructure, and network troubleshooting who are looking for a challenging contract opportunity with competitive pay.
    Key Responsibilities
    • Install, configure, stage, start up, and decommission data center hardware, including servers, racks, storage devices, and network switches.
    • Perform advanced diagnostics and troubleshooting to identify root causes and resolve hardware, OS, or network issues efficiently.
    • Replace faulty components and execute hardware refreshes (e.g., memory upgrades, OS rebuilds) with minimal operational impact.
    • Validate cabling, labeling, grounding, and equipment setup in accordance with deployment standards and safety requirements.
    • Support new deployments and provide real-time issue resolution in production environments.
    • Monitor server fleet health and assist with failure analysis and trend identification to support SLA compliance.
    • Document processes, troubleshooting steps, and lessons learned to contribute to knowledge bases and SOPs.
    • Communicate effectively with team members and leadership, escalating incidents as needed.
    • Meet or exceed KPIs and SLAs by completing tickets accurately and efficiently.
    • Adhere to all safety protocols, participate in required training, and promote a culture of safety and accountability.
    • Collaborate with geographically distributed teams while maintaining the ability to work independently.
    Required Skills / Education
    • 2+ years of hands-on experience as a Data Center Technician or similar infrastructure support role.
    • Strong knowledge of server hardware components and system-level failure scenarios.
    • Experience with IPMI tools for diagnostics and troubleshooting.
    • Proficiency administering Windows Server OS and WinPE environments.
    • Working knowledge of network troubleshooting (Layer 1, Layer 2, and Layer 3).
    • Experience with firmware updates, diagnostics tools, and deployment testing.
    • Basic scripting experience (PowerShell, Bash, or Python).
    • Familiarity with virtual machine setup and environment configuration.
    • Ability to work autonomously and collaboratively in a team-based environment.
    • Associate degree in Computer Science, Information Technology, Engineering, or equivalent experience preferred.
    • CompTIA A+ and CompTIA Server+ (or equivalent experience).
    • CCENT or equivalent networking experience.
    Preferred Qualifications
    • CCNA certification
    • MCP or MCSE certification
    • Experience with Linux PXE services
    Physical Requirements
    • Ability to lift up to 35 pounds.
    • Ability to climb ladders and use rolling stairs safely.
    • Ability to stand, walk, bend, and perform repetitive tasks for extended periods.
    • Ability to wear required personal protective equipment (PPE).
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