Residential Concierge - Boston - PrismHR

    PrismHR
    PrismHR Boston

    1 day ago

    $32,000 - $48,000 (USD) per year *
    Description

    Position Summary

    Adding an extra touch of comfort, convenience, and luxury, a Residential Concierge exceeds residents' expectations by executing an Elite Level of Service. A Residential Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance and executing tasks in accordance with resident requests and within Elite Services' and property guidelines.

    Essential Duties and Responsibilities

    • Create a luxury environment, have a willingness to go above and beyond, exceeding expectations in genuine hospitality.
    • Approach all interactions with residents, guests, and colleagues in a gracious, attentive, courteous and service-orientated manner.
    • Respect the privacy, information, perspectives, priorities, time, and resources of each resident.
    • Understand resident preferences and maintain current and accessible notes and records for your colleagues.
    • Maintain regular attendance in compliance with Elite Services standards, as required by the employee handbook. Scheduling will vary according to the needs of the company. Shift change & Vacation requests are just that, requests, until approved by manager.
    • Maintain the highest standards of personal appearance and grooming, which includes but not limited to wearing approved dress code clothing.
    • Facilitate special requests to include transportation or dining reservations, directions, local area information, and other services. Contact Elite Services Management for additional assistance when appropriate.
    • Maintain all applicable logs, updates, files, and relevant computer and/or paper log systems relevant to building operations.
    • Maintain accurate records of incoming and outgoing packages and deliveries.
    • Greet all residents and guests confidently and cordially upon entering/exiting the property. Observe the 10-Second Rule.
    • Announce (and register, as required) guests and vendors/contractors.
    • Maintain all areas including front desk, package and break rooms, lobby in a neat, clean manner, Concierge must be awake and alert at all times.
    • Monitor (and schedule, as required) elevator and lobby access for moves and large deliveries.
    • Sort and forward mail as required.
    • Maintain accurate and complete shift notes and "pass-on" logs in Paper, Outlook or BuildingLink formats to ensure exceptional communications through shift changes, along with Property Management and Elite Service Management.
    • Follow emergency procedures as directed in the property manual.
    • Communicate resident concerns to property management and Elite Services Management, as required.
    • Monitor security systems and cameras; maintain a general awareness of the entire property; interior and exterior. Communicate any misconduct, incidents, and damage to Property Management for attention and repair.
    • Facilitate maintenance requests, as required.
    • Check email communications regularly throughout shift. Respond to client and corporate correspondences in a timely manner.
    • Maintain familiarity with Elite Services offerings and approved vendors.
    • Proactively ascertain knowledge of existing and new local area businesses and services using your own, and tools provided.
    • Understand the role of Property Management at the property and be familiar with the Rules and Regulations of the property.
    • Assist Property Management and/or Maintenance with tasks that are within Elite Services guidelines, as needed.
    • Maintain accurate and comprehensive incident reports and notify Property Management and Elite Services Management immediately of any immediate threats or accidents.
    • Additional duties and responsibilities as assigned.

    Knowledge, Skills and Abilities

    • Professional, positive and enthusiastic, self-motivated and dedicated disposition.
    • Ability to multi-task in a fast-paced environment, while remaining composed.
    • Self-motivated with the ability to work independently and within a team.
    • Exceptional communication, attention to details and follow-through, decision-making, and people skills.

    Education & Experience

    • 1+ years of experience Prior Hospitality or Service Industry Experience or Education.
    • Proficient word processing and computer knowledge including programs such as Outlook, MS Word and Web browsers.
    * This salary range is an estimation made by beBee
  • Work in company

    Residential Concierge

    Only for registered members

    A Residential Concierge exceeds residents' expectations by executing an Elite Level of Service. · ...

    Boston

    1 month ago

  • Work in company

    Residential Concierge

    Only for registered members

    A Residential Concierge exceeds residents' expectations by executing an Elite Level of Service, offering warm and friendly assistance and executing tasks in accordance with resident requests and within Elite Services' and property guidelines. · ...

    Boston, MA

    1 month ago

  • Work in company

    Lead Concierge – Luxury Residential Property

    Only for registered members

    We're a well-established property management company celebrating 40 years of excellence. · We're looking for a professional, service-oriented Lead Concierge to oversee our concierge team at a luxury residential building in Boston.Position Details · Schedule: Monday–Friday, · ...

    Boston $27 - $30 (USD) Full time

    1 month ago

  • Work in company

    Concierge - Residential - PT Weekends - All Shifts

    Only for registered members

    We are looking for a mature and responsible concierge to work in a residential setting. The ideal candidate will have hospitality or customer service experience and be able to work with minimal supervision. · Greet residents & guests · Process packages, incoming and outgoing · ...

    Boston $18 - $20 (USD)

    1 month ago

  • Work in company

    Concierge - Residential - PT Weekends - All Shifts

    Only for registered members

    We are looking for mature responsible talented highly resourceful energetic polished self-starters that are capable of working with minimal supervision you must project a professional image be computer literate internet savvy knowledgeable of the Greater Boston area especially re ...

    Boston, MA

    1 month ago

  • Work in company

    Concierge - Residential - PT Weekends - All Shifts

    Only for registered members

    Greet Residents & Guests Process Packages, incoming and outgoing Execute tasks in accordance with resident requests and More... · ...

    Boston

    1 week ago

  • Work in company

    Part-Time Residential Concierge 12p-8p

    Only for registered members

    We are seeking a self-motivated and friendly professional to fill the position of concierge in our luxury residential building in South Boston. · Welcome residents and their guests upon entrance · ,Act as the point of reference for residents who need assistance or information · , ...

    South Boston, MA Part time

    1 week ago

  • Work in company

    PT Overnight Residential Luxury Concierge 11P - 7A

    Only for registered members

    We are seeking a self-motivated and happy professional to work as an overnight concierge in a luxury residential building. The position involves welcoming residents and guests, providing personalized solutions, and maintaining a consistent image that complements the property. · W ...

    Boston, MA

    1 month ago

  • Work in company

    Part-Time Residential Concierge 3p-9p

    Only for registered members

    We are seeking a self-motivated and friendly professional to join our team as a part-time residential concierge. · ...

    Chestnut Hill, MA Part time

    3 weeks ago

  • Work in company

    Full-Time Residential Luxury Concierge M-F 7a-3p

    Only for registered members

    We are seeking a self-motivated and friendly professional to be the first point of contact in our luxury residential building. The concierge will project a consistent image that compliments the property through appearance, service orientation, performance and personality. · The i ...

    Boston, MA Full time

    1 week ago

  • Work in company

    Front Desk Concierge - Overnights 11pm-7am/11pm-9am

    Only for registered members

    We are seeking a Front Desk Overnight Concierge to join our team. · ...

    Boston

    1 month ago

  • Work in company

    PT - Portfolio Concierge

    Only for registered members

    We are seeking candidates that are able to work a flexible schedule, who are excited to work at various residential buildings around the Greater Boston Area covering sick calls, vacations etc... Hospitality Or Customer Service Experience Required · MATURE responsible talented hig ...

    Boston

    1 month ago

  • Work in company

    PT - Portfolio Concierge

    Only for registered members

    We are seeking candidates that are able to work a flexible schedule, · Hospitality Or Customer Service Experience Required · , responsible, talented, highly resourceful, energetic, polished, · self-starters that are capable of working with minimal supervision. · You must project ...

    Boston, MA

    1 month ago

  • Work in company

    Front Desk Concierge

    Only for registered members

    We are seeking professional Front Desk Concierges to join our team in Dallas. The ideal candidate takes pride in presentation and consistently delivers high-quality hospitality in a luxury residential environment. · ...

    Boston

    1 week ago

  • Work in company

    Front Desk Concierge

    Only for registered members

    +Job summary+We are seeking professional, personable, and service-oriented individuals to join our team as Front Desk Concierges in Dallas.++This role is ideal for candidates who take pride in presentation, enjoy engaging with residents and guests, and consistently deliver high-q ...

    Boston

    1 week ago

  • Work in company

    Per Diem Floater

    Only for registered members

    We are looking for mature, responsible and talented individuals to join our team as Residential Concierges. You will be working with minimal supervision and must project a professional image. · Greet Residents & Guests · Process Packages, incoming and outgoing · ...

    Boston $19 - $21 (USD)

    1 month ago

  • Work in company

    Residential Designer

    Only for registered members

    Residential Designer · Medway, MA (On-Site) · Masters Touch Design Build · Masters Touch Design Build is an award-winning custom home building and remodeling firm serving Massachusetts since 1997. Built on trust, collaboration, and craftsmanship, we deliver exceptional residentia ...

    Boston $50,000 - $90,000 (USD) per year

    14 hours ago

  • Work in company

    PT - Portfolio Concierge

    Only for registered members

    We are seeking candidates that are able to work a flexible schedule, · who are excited to work at various residential buildings around the Greater Boston Area covering sick calls,vacations etc.. · Hospitality or Customer Service Experience Required. · MATURE,responsible,talented, ...

    Boston, Massachusetts, United States

    1 week ago

  • Work in company

    Per Diem Floater

    Only for registered members

    We are looking for mature responsible talented highly resourceful energetic polished self-starters that are capable of working with minimal supervision. · ...

    Boston, MA

    1 month ago

  • Work in company

    Residential Designer

    Only for registered members

    Residential Designer · Medway, MA (On-Site) · Masters Touch Design Build · Masters Touch Design Build is an award-winning custom home building and remodeling firm serving Massachusetts since 1997. Built on trust, collaboration, and craftsmanship, we deliver exceptional residentia ...

    Boston, MA $50,000 - $90,000 (USD) per year

    49 minutes ago

Jobs
>
Residential concierge
>
Jobs for Residential concierge in Boston