Deskside Support Technician - Allentown

Only for registered members Allentown, United States

3 weeks ago

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Job summary

We are seeking a highly skilled Deskside Support Technician to join our team!

This role is responsible for providing technical support to employees on site and remotely via phone calls.

The ideal candidate will have strong problem solving skills and be able to work independently with minimal supervision.

The selected candidate will be required to maintain confidentiality of all information related to the company and its clients,
  • Troubleshoot hardware software or peripheral issues in a hybrid work environment
  • Serve as first point of contact for IT support requests ensuring timely resolution or escalation
  • Provide Audio/Visual (A/V) support for meetings conferences and briefings
  • Maintain IT asset management tracking and inventory control
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