Uveitis Coordinator - Denver, United States - Colorado Retina Associates

Description

Job Description

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Who We Are

Colorado Retina is a thirteen physician, sub-specialty eye care practice providing medical and surgical care of vitreoretinal eye disease. We provide comprehensive treatment for age-related macular degeneration (AMD), diabetic retinopathy, retinal vascular disease, retinal detachments, ocular tumors, uveitis/inflammatory eye disease, inherited retinal degenerations and numerous other vitreoretinal conditions.

Colorado Retina Associates is complying with the Covid-19 Vaccine Mandate. Colorado Retina requires employees to be vaccinated as a condition of employment, subject to accommodation. All candidates, upon hire, will be required to provide proof of vaccination or have a valid accommodation.

Pay Range:

• $ $29.81 per hour

Job Status:

• Full time

Position Summary:

This position is designed to provide the opportunity for growth and development of Uveitis Clinics Colorado Retina Associates. This position requires working directly with patients in need of intraocular injections, labs drawn from on outside lab corporation, infusion within the office, hospital or outpatient setting. Extensive knowledge of General Ophthalmology is preferred. The Treatment Coordinator will need to be able to navigate through (NextGen-Practice Management) as well as the EHR (Electronic Health Record). This position is required to work with patients, Dr. Dacey, Dr. Levison, CRA physicians and referring physicians. This also includes interaction with Clinical Staff, Call Center staff and Management. The Treatment Coordinator will also be required to know and follow all Colorado Retina Associates Policies and Procedures.

Role and Responsibilities:

• Download patient labs from the lab portal
• Follow up on missing imaging, testing, lab orders etc.
• Renew standing orders
• ERX both new and refills
• Complete Patient paperwork (FMLA, DMV, work releases, tax documents etc.)
• Clear Faxes as needed
• Review and upload all items received (labs, testing documents, correspondence)
• Manage Triage calls and questions for Uveitis patients received by phone, Voicemails or emails
• Obtain referrals and authorizations from insurance companies as needed for any outside testing, treatments, infusions, other various medication required for treatment of Uveitis and all associated diagnosis
• Counsel and educate patients on the diagnosis and medications regarding their care
• Monitor Humira portal
• Update drug changes
• Handle prescription refill request with both local and specialty mail order pharmacies.
• Complete and file appeals with insurance companies for medications an/services denied by insurance
• Complete Infusion orders as needed
• Reportability – Health Board
• Help guide surgery schedulers with Biopsy orders as needed for surgeons
• Direct and constructive communication with Clinical staff, Physicians, Management
• Maintain a professional demeanor at all times, including high-pressure situations
• Take initiative to problem solve issues in real time
• Attend scheduled meetings
• Other duties as assigned

Education and Experience:

• High School Diploma or GED
• Medical Assistant and /or Ophthalmology experience preferred

Preferred Skills/Experience:

• Excellent communication skills
• Excellent attendance and punctuality
• Exceptional communication and prioritization skills
• Ability to multi-task
• Good typing skills
• Ability to work both independently and in a team environment
• Knowledge of General Ophthalmology preferred
• Knowledge of insurances CRA physicians accept
• Knowledge of NextGen EPM and Nextech EHR

Certificates & Licenses:

NA

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the state and local standards.
• Ability to occasionally stand; walk; sit; use hands/fingers to handle, or feel, and reach with hands and arms.
• Ability to occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must be able to talk, listen and speak clearly in person and on the telephone.

Work Environment:

Work is occasionally performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations. While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

The Americans with Disabilities Act requires that reasonable accommodation be provided to qualified individuals to help them to perform the required duties and tasks of the position. Please inform us at the time you apply for a position if you will need any specific accommodations.

Colorado Retina will provide the following compensation:

• Base Salary: $ $29.81 (based on education and experience)
• Medical, Dental, and Vision Insurance
• Retirement Safe Harbor/Profit Sharing Plan
• Legal, Life, Accident, Disability, and Hospitalization Insurance
• Pet Insurance and other incentives