Quality Assurance Lead - Pearl River - Cold Storage Careers

    Cold Storage Careers
    Cold Storage Careers Pearl River

    1 week ago

    Description

    Overview


    Shift: 7:30-4pm (Monday – Friday, with potential overtime)

    The Quality Assurance Lead ensures warehouse operations run smoothly and meet high standards. This role oversees quality processes, sets best practices, and makes sure all operations follow industry rules. The QA Lead supports and guides the team, helping them improve their skills and perform at their best. By reviewing data and conducting regular audits, the lead finds areas for improvement and implements changes to improve service and keep customers satisfied. This role also trains and onboard new team members.

    Minimum Qualifications

    • At least 2 years of experience in quality assurance or operations management within transportation or warehousing

    Preferred Qualifications

    • Previous experience in a lead or supervisory role
    • Knowledge of quality assurance methodologies and industry regulations
    • Strong Excel skills, including formulas, pivot tables, and data analysis

    Responsibilities

    • Perform day-to-day operational duties as needed
    • Oversee daily quality assurance activities, ensuring compliance with policies and industry standards
    • Conduct audits and inspections of warehouse and transportation processes to identify improvement opportunities
    • Lead and mentor a team of QA staff, providing training and guidance to enhance their skills
    • Collaborate with other departments to implement quality improvement initiatives
    • Analyze operational data, create Excel-based reports, and present findings and recommendations to management

    Skills

    • Strong Excel skills for data analysis, reporting, and process tracking
    • Strong analytical abilities for evaluating processes and identifying areas for improvement
    • Effective communication skills for collaborating with team members and other departments
    • Leadership skills to mentor and guide the QA team and promote continuous improvement

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