Barista - Muskegon, United States - Parkland Properties

Parkland Properties Muskegon, United States

3 weeks ago

Description

Division
Delta by Marriott, Downtown Muskegon

Location
Delta Hotels by Marriott Muskegon Downtown

Position
Barista

Full-Time/Part-Time
Full-Time and/or Part-Time

Number of Openings
1

Req Number
FOO

Description

Job Title: Barista

Department: Front of House

Reports To: Restaurant Geneeral Manager

Summary: A Barista prepares and serves coffee, tea and specialty beverages. They sell packaged foods such as breakfast sandwiches, baked goods and fruit as well as process payments for orders. Responsibilities also include explaining menu items, updating displays, maintaining a clean dining area and ensuring guests have a memorable experience.

Duties and Responsibilities:

Greet and welcome guests, informing them about specials or new items
Preparing foods such as breakfast sandwiches or baked goods and packaging for sale
Grinding and blending coffee beans
Brewing coffee and tea
Process card and cash transactions
Arrange items to make attractive display
Update signage and displays to attract guests
Replenish items, supplies and equipment in display cases, at tables and behind counter to ensure adequate levels
Clean and sanitize equipment and utensils
Clean surrounding area, sinks, counters, tables, chairs and equipment
Empty wastebaskets and remove trash
Perform other duties as assigned

Requirements:

Ability to stand for prolonged periods of time with or without reasonable accomadation
Prior experience preferred
Basic math skills
Strong communication skill
Ability to work early mornings, weekends and holidays

Skills and Abilities:

Problem Solving - Identifies and resolves problems in a timely manner
Reasoning - Uses reason and understanding when dealing with difficult situations
Customer Service - Responds promptly to customer needs and solicits customer feedback
Interpersonal Skills - Maintains confidentiality
Oral Communication - Speaks clearly and confidently. Listens, ask questions and seeks clarification
Written Communication - Writes clearly and informatively. Edits work for spelling and grammatical error
Teamwork - Contributes to building a positive team spirit
Ethics - Treats people with respect
Organizational Support - Follows policies and procedures
Planning/Organizing - Uses time efficiently
Professionalism - Reacts well under pressure and accepts responsibility for own actions
Quality - Demonstrates accuracy and thoroughness. Applies feedback to improve performance
Quantity - Completes work in timely manner
Safety and Security - Observes safety and security procedures. Uses equipment and materials properly
Adaptability - Adapts to changes in the work environment. Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction
Initiative - Asks for and offers help when needed

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

*These are the minimum requirements for effective job performance, these duties are subject to change based on the needs of the company

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Hiring Manager(s)
Elizabeth-Anne Taylor, Emily Flaugher, Erin Allen, Guy Ross, Tom Gautraud

This position is currently accepting applications.

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