Development Coordinator Gift Planning CNHF - Silver Spring, United States - Children's National Health System

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    Description
    Job Description - Development Coordinator Gift Planning CNHF E8)
    Job Description
    Description

    The Development Coordinator, Gift Planning will support Children's National Hospital Foundation expanding Gift Planning fundraising program by coordinating fundraising and marketing efforts for Guardian Society members and prospects.

    The Coordinator, Gift Planning reports to the Senior Director of Gift Planning and supports a 3-member gift planning team.

    Tracks and supports the fulfillment of requests for planned giving leads, assists with the cultivation of existing legacy society members, and manages the estate administration of planned gifts, including bequests and gift annuities.

    Responsible for the coordination of all planned giving events, meetings, mailings, and acknowledgements and also possesses the technical acumen to support data tracking, entry and reporting from Raiser's Edge.

    Includes ongoing personal cultivation with various stakeholders including a mature and loyal donor segment, executors, trust officers, and attorneys. The Coordinator also assists the Sr. Associate Director of Gift Planning with executing initiatives to help grow, and market, the planned giving program.
    Qualifications
    Qualifications

    Minimum Education
    Bachelor's Degree in Business, Marketing, Public Relations, Communications, Journalism or related field (Required)

    Minimum Work Experience
    2 years of office experience (Required)

    Required Skills/Knowledge
    Goal oriented, strong organizational skills, communications and interpersonal skills necessary.
    Needs to have stamina, be flexible, courteous, patient, positive and be an enthusiastic team player.

    Should be able to adapt easily to constantly changing situations, be creative and able to produce prompt and effective results.

    Excellent written and verbal communication skills.
    Very organized and detail oriented
    Proficiency in Microsoft Word, Excel, and Powerpoint required; Proficiency in Raisers Edge or other database experience
    Must be a critical thinker, with strong problem-solving skills

    Functional Accountabilities
    Estate and Gift Administration

    Responsible for managing estate expectancies, including ongoing outreach to law firms, trust officers, executors, and advisors to estimate distribution timelines and gift amounts.

    Coordinates approvals with internal legal and finance departments.
    Creates and maintains all Raiser Edge estate records with appropriate coding, actions, and gift information.
    Prepares gift transmittals and collaborate with gift entry team members to ensure accurate coding.

    Prepares correspondence of introductory, thank you, and condolence letters, and represents the organization by telephone with law offices, family members, and estate executors.

    Researches deceased and suspected deceased donors, and updates database and notify internal/external stakeholders, as necessary.

    Accountable for the administration of the gift annuity program and serves as point of contact for the outside vendor responsible for gift annuity financial administration.

    Acts as liaison between finance department and vendor.

    Coordinates the process of issuing gift annuity contracts to donors and collaborates with internal operations department to ensure gift annuity state reporting and registration requirements are being met.

    Marketing and Stewardship
    Assists with the implementation of multi-channel marketing strategies.

    In collaboration with internal marketing team and external vendor, develops the production timeline and schedule of all marketing (print & online).

    Manages deadlines and progress across the team to ensure that the projects are delivered on time and within budget. Tracks the results of marketing/lead generation.

    Facilitates stewardship activities for Guardian Society members, including making thank you calls, sending out personalized notes and reporting on donor activity for team for counsel on further engagement.

    Compiles materials for new legacy members and for responding to prospect and donor inquiries with appropriate information on bequests, stock donations, and other legacy gifts.

    Collaborates with the events department to coordinate all online and in-person events.
    Database Entry and Expertise

    Maintains all required Raiser's Edge coding necessary to track all outbound marketing efforts and inbound responses, including the actions required to track new gift notifications and follow up correspondence.

    Generates from Raiser's Edge routine and ad hoc donor data requests to support marketing program, internal reporting and analysis, and other data/list requests.

    Performs monthly (or more frequent) quality control monitoring to ensure donor data is updated and accurate and works with our operations/data teams to ensure that all planned gifts are appropriately processed.

    Identifies ongoing database needs and update and/or elevate functionality issues to Director.
    Administrative Support
    Supports the Senior Director, Gift Planning to achieve strategic and fundraising goals, as well as campaign goals/objectives.
    Provides administrative support for the planned giving program, including scheduling, travel assistance and record keeping for team members.
    Monitors planned giving budget. Tracks expenses against budget and ensure payment of invoices and expense reports are processed in timely manner.
    Drafts strategic fundraising materials, briefings, and presentations based on independently gathered information.

    Anticipates and responds to needs and inquiries from donors, prospects and the team; is pro-active in assisting and follows up until needs are met.

    Coordinates sections of large projects or entire small projects, independently.
    Performs other duties as assigned.

    Organizational Accountabilities
    Organizational Accountabilities (Staff)
    Organizational Commitment/Identification

    Anticipate and responds to customer needs; follows up until needs are met

    Teamwork/Communication

    Demonstrate collaborative and respectful behavior
    Partner with all team members to achieve goals
    Receptive to others' ideas and opinions

    Performance Improvement/Problem-solving

    Contribute to a positive work environment
    Demonstrate flexibility and willingness to change
    Identify opportunities to improve clinical and administrative processes
    Make appropriate decisions, using sound judgment

    Cost Management/Financial Responsibility

    Use resources efficiently
    Search for less costly ways of doing things

    Safety

    Speak up when team members appear to exhibit unsafe behavior or performance
    Continuously validate and verify information needed for decision making or documentation
    Stop in the face of uncertainty and takes time to resolve the situation
    Demonstrate accurate, clear and timely verbal and written communication
    Actively promote safety for patients, families, visitors and co-workers
    Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

    Primary Location

    Primary Location

    :

    Maryland-Silver Spring
    Work Locations

    Work Locations

    :

    Inventa Towers

    1 Inventa Place

    Silver Spring

    20910
    Job

    Job

    :

    Non-Clinical Professional
    Organization

    Position Status

    :

    R (Regular)

    FT - Full-Time
    Shift

    :

    Day
    Job Posting

    Job Posting

    :

    Feb 12, 2024, 12:41:03 PM


    Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

    Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment:

    a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).

    Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.

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