- Interact with customers, listen to their questions and concerns and provide timely responses.
- Educate clients about the company's products, services and offers.
- Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
- Review customer accounts and report changes to internal staff.
- Manage complaints, returns and resolve customer grievances.
- Record customer details and transactions.
- Serve as a customer relationship manager.
- Serve as a link between customers and different departments in the organization
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Automotive Service Writer
1 week ago
Midas San Bruno, United StatesMidas - JobID: [Auto Service Technician] As an Automotive Service Writer at Midas, you'll: Deliver exceptional customer service while listening to and consulting customers; Follow up with customers, services requested, estimated completion times, etc; Deliver and discuss pricing ...
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Automotive Service Writer
1 week ago
Midas San Bruno, United StatesBenefits:401(k) · Bonus based on performance · Competitive salary · Dental insurance · Training & development · Looking for Qualified Service Writers Managers we have an Immediate Hiring with Top Pay and Generous incentive plan. · Depends on experience $22 to $35 an hour plus po ...
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Automotive Service Writer
2 weeks ago
Midas - MBE Group San Bruno, United StatesJob Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Competitive salary · Dental insurance · Training & development · Looking for Qualified Service Writers Managers we have an Immediate Hiring with Top Pay and Generous incentive plan. · Depends on exper ...
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Automotive Service Writer
3 weeks ago
Midas Daly City, United StatesMidas - JobID: [Auto Service Technician] As an Automotive Service Writer at Midas, you'll: Deliver exceptional customer service while listening to and consulting customers; Follow up with customers, services requested, estimated completion times, etc; Deliver and discuss pricing ...
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Service Writer
1 day ago
Cornerstone Automotive Group San Francisco, United StatesCompany: · Cornerstone Automotive San Francisco, LLC · At Cornerstone Automotive Group, our parent company, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive so ...
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Automotive Service Writer
2 weeks ago
Midas DUBLIN 1865 Daly City, United StatesJob Description · Job DescriptionAt Midas we are one of the most respected brands in the automotive aftermarket. · Duties include: Greeting and writing up customers, answering phones and text messages. Educating customers on the condition of their vehicle and the factory recommen ...
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Automotive Service Writer
3 weeks ago
Midas Dublin, United StatesMidas - JobID: [Auto Service Technician] As an Automotive Service Writer at Midas, you'll: Deliver exceptional customer service while listening to and consulting customers; Follow up with customers, services requested, estimated completion times, etc; Deliver and discuss pricing ...
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Service Advisor/Writer
2 weeks ago
Volkswagen of Oakland Oakland, United StatesApply · Description · The Service Advisor/Writer Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.00. The position may also pay commission compensation which is based on the value or amount of closed sales ach ...
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Automotive Service Writer
3 weeks ago
Sunnyvale Foreign Car Service Incorporated Mountain View, United StatesJob Description · Job DescriptionAre you ready to turn your passion for cars into a fulfilling career? Sunnyvale Foreign Car Service is seeking a dynamic Automotive Service Writer to join our team of automotive enthusiasts. We're not just offering a job; we're inviting you to be ...
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Service Writer/Advisor
1 day ago
California Motorsports Group Hayward, United StatesEast Bay Motorsports, established in 2001, is the Bay Area's premier powersports dealer. · We represent the following brands at our East Bay location: · Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, Polaris and CF Moto. Our product lines include motorcycles, watercraft, Sid ...
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Automotive Service Writer
3 weeks ago
Midas DUBLIN 1865 Dublin, United StatesAt Midas we are one of the most respected brands in the automotive aftermarket. · Duties include: Greeting and writing up customers, answering phones and text messages. Educating customers on the condition of their vehicle and the factory recommended service intervals. Managing p ...
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Automotive Service Advisor/Writer
2 weeks ago
Midas San Leandro, United StatesMidas - JobID: [Auto Service Technician] As an Automotive Service Advisor at Midas, you'll: Deliver exceptional customer service while listening to and consulting customers; Follow up with customers, services requested, estimated completion times, etc; Deliver and discuss pricing ...
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Service Writer
1 week ago
Clear Lake Marina Fremont, United StatesJob Description · Job DescriptionClear Lake Marina in Fremont, Indiana is looking to hire a Service Writer. This position will work at our service Desk and directly with our service manager. Some of the desired qualifications listed below. · Prefer some experience in the marine i ...
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Automotive Service Advisor/Writer
2 weeks ago
Midas FREMONT 1783 San Leandro, United StatesJob Description · Job DescriptionAt Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience. · We are looking for an auto ...
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Automotive Service Advisor/Writer
2 weeks ago
Midas FREMONT 1783 Fremont, United StatesJob Description · Job DescriptionAt Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and years of automotive repair experience. · We are looking for an auto ...
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Express Lube Service Writer
1 week ago
Toyota 101 Redwood City, United StatesJob Description · Job DescriptionWe are looking for an energetic and professional express lube writer/greeter to join our team. You will greet our customers in the service drive and help to provide the best quick lube experience possible. You will be responsible for inspecting th ...
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Foreign Car Service Writer
2 weeks ago
Sunnyvale Foreign Car Service Incorporated Mountain View, United StatesJob Description · Job DescriptionEmbark on a thrilling career journey as a Foreign Car Service Writer with Sunnyvale Foreign Car Service We're not just offering you a job; we're inviting you to be part of a dynamic team where your love for cars meets your passion for customer ser ...
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Automotive Service Writer
3 weeks ago
Midas Dublin, United StatesMidas of Dublin is one of the highest volume Midas shops in North America. We consistently repair 20-30 cars per day. · We are looking for someone to interact with customers, prepare estimates from technician input, prepare repair orders for customers, interface with customers a ...
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Service Advisor/Writer
3 weeks ago
Automotive World Inc Berkeley, United StatesJob Description · Job DescriptionJoin Our Team as an Automotive Service Advisor · Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment where your expertise and communication skills make a real difference? If so, we want you to join our ...
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Automotive Service Writer
2 weeks ago
Midas DUBLIN 1865 Dublin, United StatesJob Description · Job DescriptionMidas of Dublin is one of the highest volume Midas shops in North America. We consistently repair 20-30 cars per day. · We are looking for someone to interact with customers, prepare estimates from technician input, prepare repair orders for custo ...
Service Writer - San Bruno, United States - D and J Auto Repair
3 weeks ago
Description
Job Description
Job DescriptionService Writer Duties and Responsibilities
Service Writers answer questions from customers and service providers. They use their expert knowledge to understand the client's problems and explain their needs to staff for satisfactory service delivery. Service Writers also schedule appointments, process orders, monitor delivery and handle customer complaints. Their duties include working with computers and building and maintaining relationships.
Here are examples of Service Writer duties: