Service Manager - Boston, United States - Pasek Corp

Description

Pasek Security Company, a DH Pace Company, Inc.,

is seeking to hire a

Service Manager

in our Boston, MA office This individual will manage equipment, service, and installation technicians.

This position will be very hands-on directly leading our commercial door service and installation business with a high degree of customer interfacing.

Position Overview
Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
Effectively communicate with customers, ensuring the highest quality service is always provided
Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary
Other duties as assigned

Qualifications:
Bachelor's Degree highly preferred
Minimum two (2) years' work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Must possess a Valid Driver's License and good driving record
Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products.

The company is privately owned and has been in operation over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefit offerings include:

Medical, dental, and vision options:
Available on the 1 st day of the month following your start date
Paid time off plan: 13 days accrued annually during your 1 st year; 16 days accrued during your 2 nd year

Paid Holidays:
New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

Floating Holidays:
Up to 2 floating holidays per year

Competitive compensation:
Including annual performance evaluations
401k retirement plan: Including an employer match

Company paid:
Life insurance, short-term disability, & long-term disability
and more
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or ema ils.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

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