- Oversees all aspects of the Housekeeping tower operations, including providing direction to Assistant Managers and line level employees, issuing corrective counseling as necessary.
- Responsible for implementation of training and quality standards.
- Responsible for maintaining quality and performance standards and assuring levels of service meet or exceeds hotel standards.
- Continuously monitor the LMS system to ensure that guest room status is updated.
- Review room discrepancies and out of order reservations periodically and follow up as necessary.
- Monitors scheduling and staffing levels as necessary to ensure work is completed as required.
- Gather and distribute all unassigned guest rooms to ensure all team members receive 16 rooms.
- Accountable for maintaining inventory levels of all furnishings and supplies.
- Responds to critical situations and resolves employee and guest concerns.
- Perform any other duties as assigned by management.
- Provide outstanding guest service to all internal and external guests
- Ability to read, write and speak English.
- Ability to use a radio, computer and telephone.
- Prior knowledge of the LMS system is a plus.
- High school diploma or equivalent preferred.
- Two to three years previous housekeeping experience, preferably in a supervisory capacity.
- Must be able to obtain and maintain all cards required by the company.
- Must be able to verify right to work in the U.S.
- Regularly walk, stand or stoop, up to 90% of the shift.
- Frequently lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.
- Communicate via radios.
- None
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hskp tower manager $500
2 weeks ago
Golden Entertainment Laughlin, United States Full timeGeneral Summary · Responsible for overall operation of the Housekeeping towers. Responsible to ensure staff is completing tasks as required and for maintaining the guest room inventory. Responds to critical guest and employee issues as necessary. · Essential Duties and Responsibi ...
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laughlin housekeeping tower manager
3 weeks ago
Golden Entertainment, Inc. LAUGHLIN, United StatesResponsible for overall operation of the Housekeeping towers. Responsible to ensure staff is completing tasks as required and for maintaining the guest room inventory. Responds to critical guest and employee issues as necessary. Essential Duties and Manager, Housekeeping, Operati ...
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HSKP Tower Manager $500
2 weeks ago
Golden Entertainment, Inc. Laughlin, United StatesGeneral Summary · Responsible for overall operation of the Housekeeping towers. Responsible to ensure staff is completing tasks as required and for maintaining the guest room inventory. Responds to critical guest and employee issues as necessary. · Essential Duties and Responsibi ...
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Territory Sales Manager
3 weeks ago
Golden Entertainment Laughlin, United States: · General Summary · Responsible for the maintenance of all carpets in the hotel towers, including guest rooms and corridors. Responsible for all equipment operated. Responsible for any keys issued. · Essential Duties and Responsibilities · Maintains carpet in all areas of th ...
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Director of Maintenance
3 days ago
Avi Resort and Casino Laughlin, United StatesAbout the Organization · It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal ...
HSKP Tower Manager $500 - Laughlin, United States - Golden Route Operations
Description
CityLaughlin
State
NV
Shift
All
Type of Shift
Full Time
Department
Housekeeping & EVS
HSKP Tower Manager $500 Bonus Edgewater (Laughlin, NV)
Description:
General Summary
Responsible for overall operation of the Housekeeping towers. Responsible to ensure staff is completing tasks as required and for maintaining the guest room inventory. Responds to critical guest and employee issues as necessary.
Essential Duties and Responsibilities
Requirements:
Job Specifications - Qualifications
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Job duties to be performed with or without reasonable accommodationsReturn to Search )