Platform Specialist, Customer Engagement - Chicago

Only for registered members Chicago, United States

1 month ago

Default job background
$65,000 - $70,000 (USD)

Job summary

The Platform Specialist has a solid understanding of linear media workflows and will leverage their expertise to identify efficiencies and improved processes through the adoption of Mediaocean products and features.

The role is responsible for facilitating customer-specific operational deliverables, including identifying service trends, tactical needs, and issue resolution.

Responsibilities Will Include
Possesses comprehensive expertise in linear media
Handles tickets submitted via Chat or Web form for assigned accounts
Manages or participates in specific project tasks for assigned accounts etc...


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