System Engineer III - Chicago, United States - CyberTec

Description

Role:
System Engineer III UALJP Hybrid (Day 1 Onsite)

Location:
Chicago, IL

Client:
United Airlines

Duration: 12+ Months contract to hire

Rate:
$65/hr

Note:
This will be a hybrid with the candidate expected to come into either Willis or AHNOC depending on their location. I need local candidates only. No out of towners. If they do not have AirWatch on the resume the candidate will be rejected. This is a MUST. Prefernce at least 2 to 3 years of knowledge of Air Watch, but if the candidate has 1 year they have to have strong knowledge of it.


Job Description:

Coordinate iOS, Android, and macOS deployments.
Provide deployment reports as needed.
Troubleshoot tickets regarding application installations, profile installs, device enrollment and DEP Profile assignment
Maintain iOS levels per business requirement
Report Console issues and Devices issues to Mobility Engineering in timely manner and if needed generate tickets with VMware
Manage Admin ID for Console Users
Work with application development teams on setting up their devices and work with them during their UAT testing
Create Smart Groups and Assignment Groups and Organization Groups when needed
Provide daily operational support of a global complex IT enterprise.
Administer and/or oversee mobility systems for multiple projects and environments.

Analyze system faults, review diagnostic tests and troubleshoot Workspace One (AirWatch) Systems and underlying virtual servers to identify problems.

Analyze connectivity issues to identify causes of device mail flow, web traffic and device enrollment communications
Participate in integrated project teams and provide feedback and/or recommendations for Enterprise IT projects.
Qualifications


Minimum Qualifications:
Bachelor's degree with four (4) or more years of mobile device management (MDM) administration experience, with at least one (1) year of hands-on experience supporting Workspace One (AirWatch)


Desired Qualifications:
Two (2) or more years of experience with Workspace One
Experience working with DEP
Prior experience with IOS, Android, and MAC, and Windows mobile devices.
MCSE or Workspace One (AirWatch) certification are highly preferred.
Understanding of network technologies and virtual server technologies.

Must be able to work collaboratively and cooperatively as a member of a team, but also work independently and apply judgment as needed.

Should be capable of taking the initiative to get involved in troubleshooting efforts and identify process improvements.

Ability to juggle multiple tasks or projects at the same time and effectively prioritize what is most important is required.

Well-developed written and oral communication skills are required.
Effective time management skills with respect to deadlines, priority changes, and interruptions is required.