Operations Watch Specialist with Security Clearance - Andrews Air Force Base - Summit Human Capital

    Summit Human Capital
    Summit Human Capital Andrews Air Force Base

    1 day ago

    Description


    Summit Human Capital Federal is seeking a highly motivated Operations Watch Specialist to support a federal program located on-site at Andrews Air Force Base in Maryland.

    The required shift for this opportunity is Tuesday through Saturday, The ideal candidate will meet the following criteria:

    Required:

    Bachelors degree and 5-7 years of experience in a network operations center or monitoring role Active Secret or Top Secret clearance (must be verified) with active Security CE or DoD 8570 IAT II equivalent certification Must be able to work shift: Tuesday through Saturday, Proficient in SCOM, SolarWinds, Remedy, and ServiceNow Knowledge of core networking concepts: TCP/IP, DNS, DHCP, subnetting, routing Familiarity with Windows Server, Linux, and general system administration Strong diagnostic, troubleshooting, and incident resolution skills Responsibilities: Monitor enterprise networks using System Center Operations Manager (SCOM) and SolarWinds to detect performance issues, anomalies, and potential outages.

    Proactively identify, assess, and escalate incidents by generating and routing tickets through Remedy (internal) and ServiceNow (enterprise). Analyze alerts and determine the operational impact, ensuring issues are directed to the appropriate resolution teams quickly. Maintain accurate records of incidents, actions taken, and communications in a fast-paced 24/7 operations environment. Collaborate with technical support teams to troubleshoot and resolve network, server, and systems issues. Recommend improvements to monitoring processes and tools to enhance efficiency and incident response. Stay up to date with network technologies and best practices for performance monitoring and security.bfb3568a-762b b-a9682aa104ca

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Andrews AFB