- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Provide excellent customer service.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Base pay
- Simple IRA
- Paid time off (vacation and holidays)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Property and Casualty license (must be able to obtain)
- Life and Health (must be able to obtain)
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Front Office Manager
1 week ago
Hilton Hotels & Resorts Omaha, United StatesAs Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for pe Office Manager, Manager, Offi ...
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Front Office Representative
1 day ago
Canon Solutions America, Inc. omaha, United States Full timebr>Representative, Client Svc II · US-NE-Omaha · Job ID: 31841 · Type: Full-Time · # of Openings: 1 · Category: Facilities · NE - Omaha-Creighton-MS · About the Role · Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage re ...
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Front Office Administrative Assistant
3 days ago
Lakeside Dental Omaha, United StatesOverview: · Front Office Administrative Assistant · Lakeside Dental - Omaha, is looking for a Business Assistant to join our team. · Join an 8 person team that thrives on collaboration, communication, and community · Positive, professional, team atmosphere · Full-time; Mond ...
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Front Office Administrative Assistant
1 day ago
American Dental Partners Omaha, United StatesJob Details · Req ID: 91229 · Supported Practice: Lakeside Dental · Category: Business Assistant · Location: 2505 S 174th Plaza, Omaha, NE 68130 · Position Summary: · Front Office Administrative Assistant · Lakeside Dental - Omaha, is looking for a Business Assistant to joi ...
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Assistant Front Desk Manager
2 weeks ago
The Marcus Corporation Omaha, United StatesAssists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in a Front Desk, Front Desk Manage ...
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Front Desk Supervisor
1 week ago
The Marcus Corporation Omaha, United StatesAssists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in a Front Desk, Supervisor, Offic ...
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Night Auditor/Overnight Agent
3 weeks ago
Remington Omaha, United StatesJob Description · What you will be doingPerform all daily audit functions for front office and each outlet of the hotel. · This position is full time and hours are 11pm - 7am. · Review room and tax posting on computer or register for accuracy, immediately correcting any errors. E ...
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Accepting Applications
1 week ago
Hampton Inn & Suites Omaha Downtown Omaha, United StatesOverview: · Accepting Applications for Hourly Hotel Positions. · Explore opportunities in the following areas: · Engineering · Front Office · Housekeeping · Food and Beverage · About Us : · HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate o ...
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Accepting Applications
1 week ago
Hilton Garden Inn Omaha Downtown Omaha, United StatesOverview: · Accepting Applications for Hourly Hotel Positions. · Explore opportunities in the following areas: · Engineering · Food and Beverage · Front Office · Housekeeping · About Us : · HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate o ...
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Front Desk Coordinator
2 weeks ago
Helget Gas Products Omaha, United StatesJoin our dynamic team at Helget Gas Products in Omaha, Nebraska as a Full-Time Front Desk Coordinator This exciting role offers a fantastic opportunity to join our team in a customer-focused environment. As the first point of contact for our company, you'll have the chance to sho ...
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Front Desk Coordinator
3 weeks ago
Summit Dental Health Omaha, United States· Position at Summit Dental Health · Hiring Immediately · Front Office Coordinator · Summit Dental Health · Location: 1105 Howard St., Omaha, NE (Old Market) · Job Type: Full-time · Our growing team of professionals at Old Market Dental is always searching for honest, cari ...
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Front Desk Supervisor
1 week ago
Marcus Hotels Omaha, United StatesPOSITION PURPOSE: · Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, ha ...
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Medical Assistant IV
1 week ago
QTC Company Omaha, United StatesAre you someone who would like to make a difference in the lives of America's military service members? Are you looking for a change of pace, with reasonable hours? · Who is Leidos QTC Health Services? · Leidos QTC Health Services is the nation's largest provider of disability a ...
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Assistant Front Desk Manager
2 weeks ago
Marcus Hotels Omaha, United StatesPOSITION PURPOSE: · Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, h ...
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Assistant Front Desk Manager
2 weeks ago
The Capitol District Marriott Omaha, United StatesDescription · POSITION PURPOSE: · Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guest ...
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Part Time Front Desk Agent
3 weeks ago
Westmont Group Omaha, United States Part timeJOB SUMMARY · Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. · ESSENTIAL JOB FUNCTIONS · This descript ...
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Front Desk Supervisor
1 week ago
The Capitol District Marriott Omaha, United StatesPOSITION PURPOSE: · Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. · Supervises front desk staff and assists with greeting guests, checking guests in and out, ...
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FT Night Auditor
2 weeks ago
Aloft Omaha West Omaha, United StatesJob Description · Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. · ...
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Front Desk Manager
3 weeks ago
Hyatt Place Omaha Downtown OM Omaha, United StatesJob Summary: · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. M ...
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Front Desk Manager
2 weeks ago
Aimbridge Hospitality Omaha, United StatesJob Summary · The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Man ...
Front Office - Omaha, United States - StaffMyAgency LLC
Description
Jeff Chisham - State Farm Agency, located in Omaha, NE, has an immediate opening for a Front Office / Customer Service - Team Member. No insurance experience is required as we will train the right person with the right attitude.The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to: