- Approach all encounters with guests and associates in a friendly service oriented manner.
-
Front Desk Agent
2 weeks ago
Staybridge Suites Midland Midland, Texas, United States PermanentJob Summary: · $15.00/HR · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making an ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Midland, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
front desk agent
4 days ago
Texas Western Hospitality Group Midland, United StatesJob Details · Job Location · Home 2 Suites Midland East - Midland, TX · Description · Books guest reservations and/or coordinates with reservation center · Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; pre ...
-
Front Desk Agent
3 weeks ago
Home2 Suites Midland Midland, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Supervisor Ramp
6 days ago
Southwest Airlines Midland, United States Full time RegularJOB DESCRIPTION Department: · Ground Operations Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Sout ...
-
Facilities Janitorial Technician
3 weeks ago
Strasner Safety Solutions Llc Midland, United StatesJob Description · Job DescriptionPOSITION OVERVIEW · Responsible for assisting with operational maintenance, troubleshooting, housekeeping, and repairs on commercial/industrial buildings, grounds, and maintenance equipment for assigned properties/facilities. Reliable, focused, c ...
-
Supervisor Ramp
6 days ago
Southwest Airlines Midland, United StatesDepartment: · Ground Operations Our Company Promise · We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Abo ...
-
Pool Attendant
2 weeks ago
City of Midland, TX Midland, United StatesSalary: $12.00 Hourly · Location : Midland, TX · Job Type: Seasonal · Department: Parks & Recreation · Division: MLK Center · Opening Date: 02/05/2024 · Scope of Work · Responsible for the collection of pool fees from patrons, the cleanliness of work area, tagging lost and ...
-
Library Specialist I
2 weeks ago
Midland County Midland, United StatesPlease ensure that you fill out this · DPS criminal background check permission form · (you must open this in internet explorer to digitally sign). All that is needed is your name, signature, and the date. · You will need to attach this to your application. CRIMINAL CHECKS CAN ...
-
Library Specialist I
3 weeks ago
Midland County, TX Midland, United StatesSalary : $38,263.48 AnnuallyLocation : Midland, TXJob Type: Full-TimeJob Number: Department: Library CentennialDivision: CirculationOpening Date: 05/21/2024SummaryPlease ensure that you fill out this DPS criminal background check permission form (you must open this in internet ex ...
-
Bell Attendent
3 weeks ago
Odessa Marriott Hotel and Conference Center Odessa, United StatesJob Summary · Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to work closely with front desk operations.Primary re ...
Front Desk Agent - Midland, United States - Aimbridge Hospitality
![Aimbridge Hospitality background](https://contents.bebee.com/companies/us/aimbridge-hospitality/background-B5bsb.png)
Description
Job Summary$15.00/HR
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties.
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
ResponsibilitiesQUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Property Details
Just minutes from Midland International Airport and the Wagner Noel Performing Arts Center, we are conveniently located in Midland, Texas.
This all-suite hotel offers easy access to many of Midland's oil, gas and energy companies, including the new Chevron and Oxy campuses, Schlumberger, and EOG Resources.
The Midland Staybridge Suites is close to entertainment and shopping, with wonderful restaurants and sporting events within walking distance.Room options of suites include spacious studio, one bedroom, or the family friendly two bedrooms, substantially bigger than other hotels.
Fully-equipped kitchens in all guest suites. Complimentary full service Business Center, outdoor pool and hot tub and inviting den to work or relax. Closest Midland hotel to the airport (MAF) The Social, Monday through Wednesday evenings; dinner and drinks are on us.Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https:
//careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted Date45 minutes ago(5/21/2024 6:18 PM)
ID
LocationUS-TX-Midland
CategoryFront Office/Guest Services
TypeRegular
StatusFull-Time