Inspiring Sales Leader, Trainer and Coach - Boise, United States - Maverick Car Company

Description

The person previously in this role was just promoted as our new Sales Director, so we are looking for the best person to fill her shoes

If you're the high level leader of people and manager of sales we're looking for, you've probably never given the auto industry a second thought - in fact, now that we mention it, you might be thinking, "not a chance"

Well, that's what most everyone on our team thought, until they understood who we are and what we're all about. That negative stigma and stereotype that probably came to mind for you, is exactly what creates such an awesome opportunity for us. We love breaking the mold and standing out, and our clients love the difference, too.

So if that stigma comes to mind, we certainly understand. In fact, most of our team had never worked at a dealership prior - including the owner - and most of us felt the same about this industry before. That's a big part of why this actually is different. We have an awesome team coming from many industries, striving to transcend the car dealer stereotype - and we're having a great time doing it. Not much of it feels like a dealership - and you feel that from the second you drive up to our building, or walk in the front doors. Keep reading, and you might just find the opportunity you're looking for, in an industry you probably never thought you'd consider.

WHO WE ARE:

Conventional wisdom says this post should be all about you - but we know the leader we're looking for wants to bring their talent to a great culture and awesome company. So here's a little about us:

3x winners of both Idaho's Best and Best of the Treasure Valley for – Maverick is a car dealership that doesn't act like one. Our customers feel the difference – rating us 4.9 on Google, in over 1400 reviews They love the experience they have, and keep coming back and bringing their friends. As a result, we've continued growing since 2008. We first expanded in 2009, again in 2011, then built an awesome new facility in 2017, and we're working towards another expansion soon. We love what we do, and we are constantly getting feedback from our customers like this:

"Without a doubt the most revolutionary dealership I've ever had the pleasure to deal with. I wanted to take the time to fully communicate how incredible these people really are." Google Review

And this one is from a recent email to me as the owner:

"Thank you again so much for reaching out even after my purchase. Your team did an amazing job at helping me with this big purchase and helped me in any way that they could... I could tell they truly cared about my best interest. This was my first time purchasing a car from a car dealership and I was ridiculously blessed that I had the experience I did with you guys. I am a pretty "go with your gut" type of gal and I could feel the sincerity of the individuals at your place. I actually see all the stickers all the time now and I feel like I am part of the tribe Thank you for all you guys have done for me already"

WHO WE'RE LOOKING FOR:

This is a pivotal role for our organization, leading our team of Client Advisors to maximize every opportunity to provide an exceptional car buying experience, and creating clients for life. This role involves a great deal of coaching and training directly with our sales team - on sales process and skills of course, but an even bigger focus on time/task management and relationship building with clients. This requires a dynamic individual with serious strengths and capabilities in a variety of areas.

First and foremost, we're looking for an inspiring team builder and coach; someone who loves developing people and helping them grow personally and professionally, while harnessing the various talents and personalities of individuals to create synergy within the team.

Next is someone who loves the psychology and skills of sales and relationship building, and who wants to help others learn and master these for their own success and that of the team.

This also needs to be someone who enjoys being involved with clients, often being front and center, sometimes at the very beginning, and always throughout and at the end of the sales process.

There's lots of leadership and coaching to be done here, but this is not a corner office, behind the desk kind of job. This will require a great deal of nitty gritty work with the team, with clients, and with cars - including learning inventory, mastering vehicle financing, process improvement, daily training with the team, and tons of one-on-one coaching, demonstrating, and role playing - finding ways to help each person grow and succeed.

HERE'S THE MAIN PRIORITIES OF THIS POSITION:

• Building, leading, and training a relationship focused sales team of exceptional "A-player" Client Advisors, who love where they work, and love what they do.
• Designing and implementing processes that ensure our clients have the very best car buying experience they will ever have
• Helping our team to build on the great client relationships we start, because of the first two
• Driving repeat and referral business, as a result of the first three
• Partnering with our lenders to structure deals and secure financing for clients.

TO GET INTO A LITTLE MORE DETAIL:

• You will lead the continued development and implementation of a strategic sales process, designed to delight and inspire our clients. You will develop, train, coach, and inspire our team of Client Advisors in following this process to deliver exceptional customer experiences and maximize business outcomes (this is the "coach" part we mentioned)
• You will have responsibilities for managing the "sales floor", assisting client advisors, structuring vehicle purchases, determining financing options and which warranty and insurance products to offer clients, as well as partnering with our bank and credit union lenders to improve our clients options and maximize business opportunities (this is that QB part we were talking about).
• You will assist in implementing our Sales Team's education/development plan, to help our Client Advisors develop the knowledge and skills to be successful and build a growing network of returning clients.

HERE'S SOME SPECIFIC THINGS WE'LL BE LOOKING FOR:

• Master teacher and coach - motivating and inspiring in one-on-one coaching and mentoring, and larger team training
• Awesome track record building and leading successful sales teams
• A track record of progressive leadership/management experience
• Strategic thinking for sales development, process development, training, and always improving the way we do things
• Over-the-top organization and time management skills - driven, methodical, and structured

YES, YOU'RE SPEAKING MY LANGUAGE

If this sounds like you, we hope you'll consider joining us, as we do awesome things, in the often not-so-awesome auto industry. Please apply here, and also feel free to send me a cover letter directly, via the "Talk to the Owner" page on our website, or in a Linkedin message.

Thank you