Customer Service Agent - New Orleans, LA, USA

Only for registered members New Orleans, LA, USA, United States

3 days ago

Default job background
$50,000 - $60,000 (USD) per year
Company Description · Swift7 Consultants is a forward-thinking consulting firm specializing in strategic communication, brand positioning, and public relations solutions. We partner with diverse organizations to help them build credibility, strengthen their public image, and comm ...
Job description

Company Description

Swift7 Consultants is a forward-thinking consulting firm specializing in strategic communication, brand positioning, and public relations solutions. We partner with diverse organizations to help them build credibility, strengthen their public image, and communicate effectively in competitive markets. Our culture values creativity, collaboration, and professional growth, offering a dynamic environment where emerging talent can thrive.

Job Description

We are seeking a motivated and detail-oriented Customer Service Agent to join our New Orleans team. This role is ideal for individuals who enjoy assisting clients, solving problems efficiently, and representing a company with professionalism and confidence. You will serve as a key point of contact, ensuring a positive and seamless experience for our clients.

Responsibilities

  • Respond to customer inquiries in a timely, professional manner

  • Provide accurate information regarding services and internal processes

  • Resolve customer concerns while maintaining a high standard of service

  • Document interactions and maintain organized records

  • Collaborate with internal departments to ensure client satisfaction

  • Uphold company policies, quality standards, and service expectations

Qualifications

  • Strong verbal and written communication skills

  • Excellent problem-solving and organizational abilities

  • Professional demeanor and customer-focused mindset

  • Ability to work independently and as part of a team

  • Comfortable handling multiple tasks in a fast-paced environment

  • Strong attention to detail and reliability

Additional Information

  • Competitive salary

  • Growth opportunities within the company

  • Skill development and professional training

  • Supportive and collaborative work environment

  • Stable full-time position



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