Customer Support - Johnston
3 weeks ago

Job summary
The Enterprise Contact Center Tier I team provides front-line technical support/information/solutions to customers on product related inquiries/issues/concerns. Technicians provide phone support while effectively documenting each interaction.Responsibilities
- General product questions/availability/compatibility
- Agriculture/product issues/complaints/Warranty registration/extended warranty coverage/out of warranty assistance/parts/publications lookups/Loyalty Rewards programs
Job description
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