Customer Support - Johnston

Only for registered members Johnston, United States

3 weeks ago

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Job summary

The Enterprise Contact Center Tier I team provides front-line technical support/information/solutions to customers on product related inquiries/issues/concerns. Technicians provide phone support while effectively documenting each interaction.

Responsibilities

  • General product questions/availability/compatibility
  • Agriculture/product issues/complaints/Warranty registration/extended warranty coverage/out of warranty assistance/parts/publications lookups/Loyalty Rewards programs

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