ECM Clinical Manager - San Mateo County, CA, United States - VyncaCare

Description

At the heart of Vynca lies a deep-seated passion about transforming care for individuals living with complex social and clinical needs.

we're a close-knit community united in our dedication to caring for each other and those we serve.

The ECM Clinical Manager is responsible for Clinical Oversight and Management of ECM Lead Care Managers to address the client's medical and behavioral health needs and social determinants of health.

The ECM Clinical Manager will communicate directly with ECM Lead Care Managers and occasionally with patients via telephone, telehealth, or during Interdisciplinary Care Team meetings (as needed) to discuss medication management/adherence, ensure appropriate follow-up with Primary Care Provider, Behavioral Health Provider and other specialist(s).

The ECM Clinical Manager will monitor team progress and coach LCMs to succeed and manage performance where needed.
Remote duties performed through HIPAA-compliant hardware and software:

• Supervise a team of approximately ten Lead Care Managers, ensuring adequate and high-quality care management services.
• Collaborates with and supports the Director of Enhanced Care Management with implementation of change and process improvements
• Flexes to direct care management as needed to support organizational goals

Willing and able to work Monday-Friday 8:30am-5:00pm in Pacific time zone, with the possibility of afternoons, evenings, and/or Saturday mornings

• RN, LCSW, or other licensed behavioral healthcare professional licensed in California, with the ability to obtain additional state licensure as needed
• Proficient with Microsoft and Google applications
• At Vynca, you'll be eligible for medical, dental, and vision insurance, income protection benefits, flexible PTO, company holidays, a 401k, and access to other wellness benefits.

Works at all times within the policies and guidelines of the company

• Ability to use video conferencing frequently and consistently
• Respects at all times the confidentiality of information covering patients, staff, and volunteers and is HIPAA compliant
• Work location is flexible if approved by the company.
• In accordance with Vynca's commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.