Branch Operations Manager Imperial Gateway - Gardena
2 weeks ago
Job summary
We are seeking a Branch Operations Associate Manager for our National Branch Network as part of the Consumer Small Business Banking division.In This Role You Will
Lead supervise risk and the operations teller functions deliver exceptional customer service colleague experience ensure timely completion quality compliance in teller functions Provide feedback present ideas improving customer service colleague experience related performance management process tools Perform operational customer support tasks Provide excellent customer service engage customers conversations build relationships Manage schedule daily operations teller line Make decisions resolve issues related daily operations under direction regional banking management Collaborate consult branch employees colleagues mid-level managers Interact directly customers Coach motivate develop diverse team direct reports achieve full potential meet established business objectives Mentor guide talent development direct reports assist hiring talent.
Job description
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