Customer Care Specialist - Paradise Township
1 month ago
Job summary
We're dedicated to embracing diversity and inclusion to create a welcoming environment for anyone who enters our doors. When you join the Bank of Bird-in-Hand team, you'll be appreciated and celebrated for who you are every day.The Customer Care Specialist is responsible for day-to-day concierge service for consumer and business customers.
Responsibilities
- Receive, investigate, and respond to customer inquiries regarding products, services, issues via all channels through which customers are served.
- Document customer interactions completes service requests minimize customer effort additional action.
- Serve as primary point contact retail business customers acting Deposit Growth Team Customer Care Team when appropriate within scope authority.
Job description
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