In-Person Contact Center Research Representative - Grand Rapids - Peckham

    Peckham
    Peckham Grand Rapids

    1 week ago

    Description

    Contact Center Research Representative Job Summary



    This job is open to all interested candidates, both people with and without disabilities.




    • Provide customer service through phone calls and emails in a timely manner, following established policies and procedures.

    • Gather information from customers, apply problem-solving skills, resolve their inquiries or requests effectively, log customer data into databases ensuring accuracy and completeness. Additionally access databases based on customer requirements for research purposes use critical thinking skills for solution finding resolve escalate accordingly as needed verify record demographic details respond professionally including crisis situations maintain control over the inquiry resolution process adhere to quality guidelines while handling sensitive confidential matters utilizing multiple software systems navigate them effectively manage workload efficiently according maintain required flexibility accept assigned tasks follow protocols ensure adherence federal/state laws provide equal opportunities embrace diversity excellence disability veteran protected characteristics performance measures...

  • Work in company

    In-Person Contact Center Research Representative

    Only for registered members

    This is a phone-based customer service and research position supporting a government customer. ...

    Grand Rapids

    1 month ago

  • A respected municipal law practice in Grand Rapids seeks an attorney with experience to represent public bodies on governance, land use, zoning, and municipal litigation matters. · 3–8 years of experience practicing municipal lawJuris Doctor (JD) degree from an accredited law sch ...

    Grand Rapids

    1 month ago

  • Work in company

    Administrative Research Assistant

    Only for registered members

    The START Center for Cancer Research is hiring an Administrative Research Assistant at its Midwest office in Grand Rapids. This role will assist Clinical Research Coordinators in various tasks. · ...

    Grand Rapids $20 - $27 (USD)

    1 week ago

  • Work in company

    ETF External Wholesaler

    Only for registered members

    Job summaryWe are seeking an experienced and driven ETF External Wholesaler to join our growing team. · Key Responsibilities: · Develop and execute a business plan to grow ETF sales in assigned territory · Build and maintain relationships with financial advisors, home office pers ...

    Grand Rapids

    1 week ago

  • Work in company

    Quality Review Nurse

    Only for registered members

    This is an opportunity to join our team as a Quality Review Nurse. As a member of our quality improvement team, you will be responsible for conducting clinical reviews and developing solutions to improve patient care. · ...

    Grand Rapids

    1 month ago

  • Work in company

    Assistant Theological Librarian

    Only for registered members

    The Assistant Theological Librarian serves as a member of the theological division at Hekman Library providing reference and instructional services support for students faculty and staff at Calvin Theological Seminary and Calvin University.Provide reference research support relat ...

    Grand Rapids

    4 weeks ago

  • Work in company

    Program Officer

    Only for registered members

    The Program Officer plays a key role on RDV Philanthropy's Grants Program Team by identifying grant opportunities that match both community needs and donor intent.Maintains a strong working knowledge of RDV Philanthropy Grants giving strategies and funding priorities. · Evaluates ...

    Grand Rapids

    1 month ago

  • A nationally recognized labor and employment law practice is seeking an Employment Litigation Associate to defend and advise employers on complex workplace matters. · ...

    Grand Rapids

    3 weeks ago

  • A law firm is seeking an experienced Employment Litigation Of Counsel to join its Grand Rapids, Michigan office. This role is ideal for a seasoned employment litigator who enjoys leading matters, advising employers, and handling sophisticated employment disputes. · ...

    Grand Rapids

    1 month ago

  • A well-established family law practice is seeking a senior-level Family Law Attorney in Grand Rapids, Michigan. This role offers significant litigation responsibility, direct client engagement, and long-term advancement potential. · Develop case analysis and litigation strategy b ...

    Grand Rapids

    1 month ago

  • Work in company

    Senior Family Law Attorney| Grand Rapids, MI- 394194

    Only for registered members

    A well-established family law practice is seeking a senior-level Family Law Attorney in Grand Rapids, Michigan. This role offers significant litigation responsibility, · direct client engagement, · and long-term advancement potential. · ...

    Grand Rapids

    4 weeks ago

  • Work in company

    Director, Study Operations

    Only for registered members

    The Director Study Operations is responsible for leading and managing all aspects of clinical research operations to ensure compliance with regulatory requirements START standards and Good Clinical Practice GCP. · Provide leadership and training to Clinical Research Coordinator D ...

    Grand Rapids

    1 month ago

  • Work in company

    Data Coordinator

    Only for registered members

    We are hiring a motivated Data Coordinator for our Grand Rapids, MI location, · who will collect, enter/transcribe,and transmit/submit clinical data for assigned investigational drug studies. · The START Center for Cancer Research is the world's largest early phase site network, ...

    Grand Rapids $22 - $24 (USD)

    1 week ago

  • Work in company

    Pharmacy Technician

    Only for registered members

    The role will assure safe and cost-effective preparation of chemotherapy biologic therapy and supportive care medications for administration to patients following all applicable regulations. · Mix and label chemotherapy biologic therapy and supportive care medications. · ...

    Grand Rapids

    1 month ago

  • Work in company

    Senior Development Representative

    Only for registered members

    This role will join a community that is marked by a commitment and calling to serve Christ and His church. · This Senior Development Representative will identify, cultivate, and solicit support for Kuyper College. · Bachelor's degree preferred · Three to five years of related exp ...

    Grand Rapids

    3 days ago

  • Work in company

    Associate Director of Philanthropy

    Only for registered members

    Van Andel Institute is looking for an exceptional Associate Director of Philanthropy - Individual Giving to help us shape the future of biomedical research and science education. · ...

    Grand Rapids

    4 weeks ago

  • Work in company

    Order Management Representative

    Only for registered members

    We are looking for an enthusiastic individual who can listen to customer service related issues and offer solutions to our Commercial Sales Offices. · ...

    Grand Rapids

    1 week ago

  • Work in company

    Sales Development Representative

    Only for registered members

    The Sales Development Representative plays a crucial role in driving EG's growth by identifying and qualifying new business opportunities. · ...

    Grand Rapids

    1 week ago

  • Work in company

    Business Development Representative

    Only for registered members

    We are seeking a driven Construction Business Development Representative to play a key role in expanding our commercial construction portfolio. · This individual will be responsible for identifying new business opportunities, building strong industry relationships, and driving st ...

    Grand Rapids

    1 week ago

  • Work in company

    Regional Sales Manager

    Only for registered members

    We are passionate about improving the lives of patients and helping our healthcare partners thrive. In partnership with, & under the direction of, the Director, Donor Recruitment leader, the Manager, Donor Recruitment (MDR) has primary responsibility for leadership of the Account ...

    Grand Rapids

    1 month ago

  • Work in company

    Arborist Plant Health Care Specialist

    Only for registered members

    We value a strong culture of excellence in safety, scientific research, lifelong learning, and career development. · This position will focus on monitoring, evaluating, and providing the plant health care needs of trees and shrubs on commercial and residential properties. · ...

    Grand Rapids

    1 month ago

Jobs
>
Grand Rapids