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    Customer Service Representative - Temple, United States - Workway, Inc.

    Workway, Inc.
    Workway, Inc. Temple, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Workway is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

    We are looking for a Customer Service Representative responsible for answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.

    Your specific duties will include:

    • Monitoring environmental alarms: doors, gates, parking lot intercoms & CCTV.
    • Assisting with the workflow and assignments for patient transporters.
    • Leading or participating in projects in support of the department.
    • Providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
    • Performing all position-appropriate duties as required in a competent, professional, and courteous manner.

    Specific qualifications for the position include:

    • Proficiency with the Microsoft Office Suite of software.
    • Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred.
    • 1+ year experience required.
    • H.S. Diploma/GED Equivalent.

    Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today

    Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit To receive state and federal compliance posters, e-mail or call

    Company DescriptionWorkway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including:

    - Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking, and Credit Union
    - Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR, and Legal
    - Technical Staffing including Engineering, Information Technology, and Scientific

    Company Description

    Workway is a specialty staffing company, working with organizations across the country in search of exceptional candidates. Our team of employment experts provides recruiting services across a range of market sectors including:\r
    \r
    - Real Estate and Banking services including Title, Escrow, Mortgage, REO/Foreclosure, Banking, and Credit Union\r
    - Professional Staffing including Finance, Accounting, Clerical, Administrative, Education, HR, and Legal\r
    - Technical Staffing including Engineering, Information Technology, and Scientific
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