Branch Manager in Training - Baltimore
5 hours ago
Job description
Job SummaryThe Branch Manager with The Restaurant Store is responsible for leading the daily operations of a retail location.
The Branch Manager is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations.
ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage ~30, warehouse / retail operation in business-to-business sales environment
Achieve sales targets and ensure accountability with team against established budgets and KPIs
Develop and train 25-40 team members to ensure consistent processes and procedures while role modeling our Company values
Plan, evaluate, and optimize operations to be efficient and cost-effective
Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
Develop a 4- to 5-week work schedule for the store that is communicated 2 weeks in advance
Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
Support Membership and Gold Membership growth year over year within the local market
Support the growth and utilization of across our customer base
Create and identify marketing leads and opportunities within the local market that support future growth
Manage the overall safety and maintenance needs of the building and equipment
Identify charitable organizations to support within the local market
Physical Requirements
Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Experience
Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations
Company Overview
Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers' expectations by providing excellent hospitality, quality, and value.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On-Site Fitness Centers
Dog-friendly Offices
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