Sales Support Coordinator - Rochester, NY, United States
1 day ago

Job description
Sales Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role
Sales Support Coordinator requires:
- 1-2 years experience in customer-facing role through either customer or service or sales role
- Ability to multi-task and manage multiple conflicting priorities
- Ability to maintain composure through stressful situations
- Proficient in Microsoft applications
- Excellent written and oral communication skills required.
Sales Support Coordinator duties:
- Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit
- Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts
- Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts
- Create and monitor strategic reporting to support the sales organization
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