- Membership Services
- Event/Match/Game Planning (including set up &break down)
- Facility Operations
- Pool vendor management
- Weight and Training Programs
- Equipment Maintenance and Inventory
- Systems and Database Management
- Supervise, Schedule & Train Student Workers
- Review & Submit Part-Time Staff Payroll
- Other assignments as needed
- Bachelor's Degree Preferred
- 1 to 3 years of sports, training or gym operations experience
- Have a CPR Certification
- Ability to work 40 hours a week in-person at the University
- Ability to have a flexible working schedule to include evenings and weekend
- Knowledge of sports organization membership services operations
- Knowledge of weight and training equipment
- Knowledge of inventory control practices and systems
- Ability to prioritize and plan large printing and mail projects
- Ability to supervise and train staff (including student workers)
- Supervises staff of student workers (average of three employees at one time) over the hr. work week
- Approval of timecards
- Creates weekly staffing schedule for facility event/usage
- Evaluates student staff performance on a day-to-day basis including the daily reporting of student staff tardiness, delinquent absences, and overall job performance
- Trains new student staff members on job responsibilities, expectations and duties; administers quarterly feedback to students
- Instructs staff on quality customer service techniques
- Manages membership registration and renewal procedures
- Troubleshoots customer service issues
- Manages the fitness program registration process including database management, attendance tracking, equipment inventories, and compiling monthly programming reports
- Manages locker rental process including database management, troubleshooting hardware issues, and compiling monthly locker reports
- Tracks daily revenue for memberships, locker rentals and fitness programming
- Collets and processes fees from members, locker rentals and special event/sporting rentals
- Assists in the coordination of all Trinity Center special event and campus event facility set-up requirements
- Serves as on-site senior staff member during events and weekends, troubleshooting issues as they arise
- Serves as POC for TC facility repairs, upgrades and general maintenance
- Assist in the development of facilities policies, procedures and practices to ensure staff, member and student safety
- Manages Trinity Center programming equipment inventories
- Manages Trinity Center equipment inventories
- Conducts Trinity University athletic department event/match/game set-up
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Assistant Director of Operations for the Trinity Center - Washington, United States - Trinity Washington University
2 weeks ago
Description
Trinity Washington University in the nation's capital seeks an Assistant Director of Operations for the Trinity Center.The ideal candidate will be extremely detail-oriented, have strong administrative and organizational skills and has the ability to provide excellent customer service.
Position overview:
This position assists the Director of the Trinity Center with center management in the areas of:
Qualifications:
ABILITIES:
ESSENTIAL RESPONSIBILITIES:
Supervision of Student Staff
Trinity offers comprehensive and competitive benefits to full-time employees to include Health, Dental & Vision insurance, Employer Paid Life and Disability benefits, 403(b) Retirement plan with employer match up to 6%, Paid Family Leave, Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment, Free campus parking, Free Shuttle bus between campus & Brookland Metro station and more.
Trinity is committed to fostering a diverse and inclusive community among its students, faculty and staff, and strongly encourages all qualified individuals to apply.
