Supply Chain Manager - Hadley - Masis Professional Group

Description

The Supply Chain Manager plays a critical role in end-to-end planning and execution for our client. This role supports and co-leads demand planning, S&OP orchestration, and rolling production scheduling while coordinating procurement, logistics, and quality release activities to maintain target inventory levels and on-time fulfillment. The Manager will design and maintain an integrated planning and tracking framework; develop allocation strategies during constraints; monitor supplier cost, yield, and recovery metrics; and produce KPI-driven insights that improve forecast accuracy, efficiency, OTIF performance, and supplier quality. The position regularly interfaces with Customer Service, Sales, Quality, Finance, R&D, external manufacturers, and suppliers to ensure transparency, responsiveness, and continuous improvement.

Key Responsibilities

S&OP, Demand Planning & Forecasting

• Own/coordinate the quarterly S&OP process; plan and run cross-functional meetings with Sales, QA, Finance, and R&D.
• Develop and maintain accurate demand forecasts using sales inputs, historical data, and market trends.
• Proactively monitor demand signals and adjust plans so production schedules and inventory targets remain aligned.
• Build and update 3‑month rolling forecasts and master production schedules to ensure service, cost, and inventory objectives.

Production Scheduling & Manufacturing Coordination

• Oversee the scheduling, coordination, and management of production to sustain acceptable inventory levels.
• Collaborate with internal/external manufacturing partners to align capacity and resolve constraints; identify potential shortfalls early.
• Partner with Quality to coordinate testing and timely release of raw materials and finished goods.
• Track schedule adherence and implement corrective actions to protect customer commitments.
• Procurement, Inventory & Logistics
• Assist in price negotiations for raw materials and deliveries with suppliers, vendors, and shipping companies.
• Plan and coordinate with logistics for inbound raw materials and outbound finished goods to/from warehouses, suppliers, and contract manufacturers.
• Maintain required quantities of supplies and materials to optimize contract manufacturer throughput.

KPI Development, Reporting & Systems/Process Improvement

• Establish, track, and report supply chain KPIs (e.g., forecast accuracy, OTIF, inventory turns, schedule adherence, recovery/yield).
• Monitor and analyze production costs and efficiencies by supplier and campaign; track recovery rates and yield performance for supplier quality insights.
• Prepare analytics and dashboards on forecast accuracy, inventory levels, schedule adherence, and cost-to-serve; recommend corrective actions.
• Support the design and implementation of an end-to-end planning and tracking system to streamline operations, reduce errors, and improve efficiency.
• Identify and drive continuous improvement initiatives across planning, procurement, logistics, and supplier management.

Vendor & Partner Management

• Serve as the primary interface with supply chain partners regarding schedules, inventory requirements, and process changes.
• Manage supplier performance through vendor scorecards; coordinate regular business reviews with key suppliers.
• Provide actionable feedback to drive cost-effectiveness, yield improvements, and service performance.
• Allocation & Shortage Management
• Develop allocation plans during supply constraints to prioritize key customers and products.
• Communicate decisions clearly and promptly to Customer Service and Sales.
• Customer Alignment & Cross-Functional Communication
• Create and maintain order fulfillment plans that ensure timely, accurate delivery and optimal inventory flow with logistics/warehouse teams.
• Provide regular updates to Customer Service and Sales on forecast accuracy, inventory status, and production schedules.
• Collaborate with stakeholders to secure resources and remove roadblocks affecting the supply chain.
• Project Management & Accountability
• Lead/coordinate interdepartmental initiatives, track actions to closure, and hold stakeholders (internal and external) accountable to timelines.

Qualifications

Education & Experience

• Bachelor's degree in supply chain management, Business, Operations, Engineering, Manufacturing Operations, or related field.
• 3–5 years relevant experience in supply chain planning, demand forecasting, production scheduling, procurement, logistics, and/or project management (2+ years with strong planning experience will be considered).
• Experience in nutraceutical, ingredient, food, or manufacturing industries preferred; familiarity with 21 CFR 117 a plus.

Skills & Competencies

• Strong analytical and problem-solving skills; comfortable interpreting and actioning data.
• Proficiency with Microsoft Office and ERP/MRP planning tools (e.g., SAP, Oracle, or similar); advanced Excel required; data visualization tools a plus.
• Excellent verbal and written communication; strong collaboration and cross-functional influence without formal authority.
• Effective negotiation and vendor relationship management skills.
• Time and project management excellence; ability to manage multiple priorities in a fast-paced, entrepreneurial environment.
• High attention to detail; proactive, organized, and resourceful; quick learner with growth mindset.
• Integrity and accountability: accepts responsibility, communicates transparently, and follows through.

Other

• Ability to work independently with limited supervision.
• Travel up to 10%.

Core KPIs This Role Influences

• Forecast Accuracy (e.g., MAPE/bias)
• OTIF / Customer Service Level
• Inventory Turns & Days of Supply
• Production Schedule Adherence
• Yield, Recovery Rates & Cost per Campaign/Supplier
• Supplier On-Time Delivery & Quality Metrics