UPS Field Service Engineer - Fairfax, United States - Jarbo

Jarbo Fairfax, United States

4 weeks ago

Description

Job Description

Job Description

An established manufacturer of UPS's, PDU's, and related critical power equipment is building a team of in house Field Service Engineers.

They are in search of veteran Techs to use their knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment.

The Field Service Engineer role will be home based and dispatched to customer sites as required. Field Service Engineer salaries will range from $70k-100k based on experience plus OT pay and a full benefits package.

Specific Duties

Responsible for supporting installs, maintaining and providing emergency support on power electronics at customers' sites
Involved in preventive maintenance, emergency response, equipment start-up and/or field modifications
Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems
Troubleshoots equipment issues and uses all necessary resources to resolve issues

Job Requirements

Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, RPP's, etc.
Utilizes hand tools and test equipment to perform work
Requires excellent verbal, written communication skills & customer relation skills
Must be able to provide high level of quality customer service
Must be able to complete Field Service Reports in a timely manner
Requires knowledge of equipment manufacturer's specifications
Ability to work independently and exhibit resourcefulness
Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures
Must be able to provide necessary pro-active recommendations to clients
Candidate must be willing to work nights & weekends when necessary
Knowledge of general computer hardware & software applications
Technical degree a plus
Previous military experience and training a plus

Educational Background

Technical graduate of a two-year accredited technical school in an

engineering/technical

field
OR

Three to five years of technician experience in related power electronics field or industry

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