Performance Analytics Manager - Washington

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. · Job Category · OperationsJob Details · About Salesforce · Salesforce is the #1 AI CRM, where humans with agents drive customer suc ...

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

We are seeking a highly motivated and skilled Manager, Performance Analytics to join our Strategy team within the Sales Enablement organization. This role is a critical support function, partnering with a more senior resource (Senior Manager, Performance Analytics) and reporting directly to the Senior Director of Sales Enablement Strategy.

The Manager will be instrumental in establishing the foundational analytics and reporting framework necessary to prove the value and optimize the effectiveness of our global sales enablement programs. You will leverage your expertise in data to translate enablement activities into measurable business outcomes, driving clarity and accountability across the organization.

Responsibilities

Measurement Strategy Support

• Support the creation and operationalization of a unified, global measurement strategy for the Sales Enablement function. This includes defining key performance indicators (KPIs) and success metrics to track program effectiveness and business impact.

Analytics and Modeling

• Support the design and implementation of new measurement models and analytical approaches that connect enablement activities to tangible sales performance.

• Assist in exploring and integrating AI and predictive analytics tools to forecast enablement impact and assess seller readiness.

Reporting and Governance Foundation

• Develop and document clear, scalable Standard Operating Procedures (SOPs) for reporting enablement program success, ensuring consistency and accuracy across the portfolio.

• Establish repeatable reporting mechanisms to track and communicate the overall performance and measurable business impact of the Sales Enablement organization to senior leadership.

Cross-Functional Partnership

• Collaborate with the Senior Manager, Data Science, IT, and Enablement Program Managers to ensure data quality, accessibility, and alignment on reporting standards.

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Strategic Communication

• Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for internal stakeholders, supporting the Senior Manager and Senior Director in driving strategic alignment.

Required Qualifications

• 5+ years of experience in a performance analytics, business intelligence, or highly data-focused strategy role, preferably within Sales, Enablement, or a related Go-to-Market (GTM) function.

• Proven background in data management, data analysis, and data visualization (e.g., Tableau, Power BI, or similar tools).

• Experience setting up program KPIs and establishing data governance practices.

• Proficiency with large datasets and relational databases (SQL a plus).

• Demonstrated ability to apply structured problem-solving skills to ambiguous, high-level business challenges.

• Strong program management skills with a focus on detailed execution and managing SOP creation.

• Excellent communication and influencing skills, with the ability to distill complex topics into clear, actionable insights for business stakeholders.

• A strong bias for action, intellectual curiosity, and a focus on delivering precise, high-quality results in a fast-paced, global environment *LI-Y

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link:

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $135,400 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.