Experience Designer Lead Senior--HR Consultant - Houston - PNC Financial Services Group

    PNC Financial Services Group
    PNC Financial Services Group Houston

    17 hours ago

    Description

    Job Profile

    PNC fosters an inclusive workplace culture where employees feel respected valued & have opportunities to contribute company's success.

    • Influences process transforms most complex tasks into intuitive accessible easy-to-use designs throughout entire lifecycle from first-time user to expert.
    • Develops recommends discovery techniques customer business needs contextual inquiries generative quantitative research uncovers latent customer needs creates vision meet those needs.
    • Drives establishes direction strategy leads others execute visual information interaction service elements initiative meets business customer need delights customers communicates initiative product senior management through user journeys storyboards prototypes wireframes materials.

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