Assistant General Manager - Harrisburg
1 month ago

Job summary
The Assistant General Manager will plan and manage two major functions of the hotel (food and beverage and room operations) to achieve customer satisfaction and quality service while meeting/exceeding financial goals.
This includes managing human resources, developing budgets, marketing plans, forecasts, objectives to meet management expectations implementing company programs local procedures ensuring compliance with SOP’s safety regulations laws regulations maintaining high level customer satisfaction resolving complaints executing promoting accident prevention program minimizing liabilities related expenses managing maintenance sanitation front back house protecting assets complying regulations ensuring quality service customer satisfaction assuming responsibilities general manager absence.
- Manage Human Resources in group attract retain motivate employees hire train develop empower coach counsel conduct performance salary reviews resolve problems provide open communication vehicles discipline terminate appropriate.
- Develop recommend implement manage group's annual budget business/marketing plan forecasts objectives meet exceed management expectations.
Job description
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