Client Services Specialist - Reno, NV
1 week ago
Job summary
This role is a customer service position that is at the frontline for helping our valued clients. These interactions are not in person, so it's a great opportunity to let your phone and online communications skills shine.Responsibilities
- Communicate with clients one-on-one in a professional manner via phone, chat, email or other online portals, to assist them with their questions related to various service offerings.
- Perform administrative work related to your assigned specialty during scheduled focus time and in between client interactions. This may include: badge printing, background check processing, drug and alcohol program set-up and support, fingerprint processing,
/li> - Become a problem solver by taking initiative to fully understand the unique challenges a client may be facing and solve the problem according to current company guidelines.
Job description
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