Care Coordinator - Burlington, United States - Catholic Community Services

Description

Overview

Full-time position starting at$ $29.37/hr. (D.O.

E) with COMPETITIVE BENEFITS INCLUDING:
Generous


PTO:
Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays

Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability

Health Savings Account and Flexible Spending Account

403(b) Retirement Plan and Employer Contribution Pension Plan

Employee Assistance Program

Per the current CBA, union positions will be subject to a 3% increase and a 7% increase

Program Description:

The WISe program provides an integrated and flexible array of strengths-based services and intensive supports to families with children who have serious mental health and other needs.

All services are delivered with the following core values in mind:

safety of the child, family and community, flexible and responsive, family driven; normative, family oriented, strengths based, comprehensive and collaborative, unconditional, individualized and culturally relevant.

Position Description:

Incumbent is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs.

Incumbent will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports.

Incumbent will participate as a clinical team member, learning and practicing Wraparound principles and processes. Incumbent will participate in crisis management and the on-call rotation.

For internal candidates/union positions only:

Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

Responsibilities

Universal Job Skills

• Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.
• Provide non-judgmental, unconditional support to the child and family.
• Assess for immediate safety and stabilization needs.
• Customize helping approaches to fit the family's uniqueness, personality, culture and interest.
• Report relevant information to the right people at the right time.
• Maintain a focus on strengths, needs and creative solutions.
• Utilize the family's expertise in problem solving and solution seeking.
• Work interdependently with others toward common goals.
• Respond to family's and children's needs in a timely fashion.
• Provide and/or coordinate client transportation as needed.
• Complete required documentation within established time-frames.
• Instill hope for the future by communicating and behaving with confidence and reassurance.

Welcome, Engagement and Assessment:

• Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.
• Listen actively to the family and, with them: identify strengths, needs, preferences and goals.
• Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.
• Contact potential team members, including other system partners, to gather their perspective on the family's strengths and needs and solicit participation and commitment to a team process.
• Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).
• Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).
• Analyze and align the family's position and agency mission using methods of respect, communication and conflict resolution.

Individualized Service Planning:

• Facilitate the child and family team to:
• Identify and prioritize goals and needs.
• Communicate and translate information in a way that everyone can hear especially the family's position.
• Brainstorm and negotiate strategies that build on child and family strengths.
• Summarize and write up the care plan.
• Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations

Implementing Services:

• Provide direct helping interventions that:
• Respond to crises in a prompt, effective and collaborative manner.
• Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.
• Utilize parent/family expertise in problem solving around specific needs.
• Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.
• Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.
• Seek assistance and report incidents to the right people at the right time.
• Facilitate others, including a team, to implement the care plan from beginning to successful outcome:
• Communicate plan, strategies and role to team members, including involved CCS staff.
• Consult with, recommend and provide training to team members around specific interventions.
• Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.
• Reevaluate, modify, and redesign care plan based on new information.

Transitioning Services to Natural and

Other Community Supports:

• Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.
• Arrange and negotiate a process for ongoing formal and informal services and supports.
• Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.

Access to and protection of


PHI:

• Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).
• Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).

Other work related duties as assigned:

• Share in on-call rotation for 24-hour response to WISe families.

Qualifications

BA degree.

1 year direct experience with youth and/or families in a structured professional setting.

Ability to work in home and community settings.

Must have reliable transportation, valid driver's license and automobile insurance.

Must provide proof of acceptable driving record (Driver's Abstract-Full Record).

Ability and willingness to obtain WA State Agency Affiliate Counselor Certification.

Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.

Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.

Criminal History Background Checks are required prior to employment.


PREFERRED:
BA degree in social services or related field

Two years or more experience in children's mental health.

Basic knowledge of wraparound principles and practice.

CPR/First Aid (Infant/Child/Adult).

Bilingual Spanish Speaking

Job LocationsUS-WA-Burlington

Posted Date1 month ago(3/26/2024 1:12 PM)

Job ID

of Openings 1

Category Social Services/Direct Client Services

Min USD $27.97/Hr.